The Coca-Cola Company
The Coca-Cola Company

Director, Quality Engineering - Customer and Commercial

Atlanta, GA, US • Posted 4 hours ago • Updated 4 hours ago
Full Time
On-site
Company Branding Image
Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Job Details

Skills

  • Accountability
  • Quality Assurance
  • Environment Management
  • IT Management
  • Management
  • People Management
  • Partnership
  • Collaboration
  • Communication
  • Customer Experience
  • Regulatory Compliance
  • Auditing
  • Manual Testing
  • Leadership
  • Test Cases
  • Sustainability
  • Computer Science
  • Automated Testing
  • Continuous Integration
  • Continuous Delivery
  • Cloud Computing
  • API
  • UI
  • Security QA

Summary

The Director, Quality Engineering is a senior individual contributor accountable for designing, building, and sustaining automated quality engineering capabilities across Customer and Commercial product teams operating under a modern Product Operating Model.

This role is hands-on and execution-oriented-responsible for creating and maintaining automated QA frameworks, pipelines, and quality platforms that enable teams to deliver faster with confidence. The Director ensures quality is engineered into products from the earliest stages of discovery through production-not validated after the fact.

Core Accountabilities

Product Model & Discovery Partnership
  • Partner with Product and Engineering leadership to embed automated quality strategies into product discovery and delivery.
  • Ensure experiments, MVPs, and releases include automated validation aligned to customer and business outcomes.
  • Advocate for testability, observability, and automation-readiness as non-negotiable design principles.

Automated Quality Engineering Strategy & Architecture
  • Define and own the automated QA strategy for Customer and Commercial platforms.
  • Design and maintain enterprise-grade automation frameworks covering UI, API, data, performance, and security testing.
  • Establish standards for automation design, tooling, test data, and environment management.
  • Make explicit trade-offs between automation depth, execution time, risk coverage, and maintainability.

Hands-On Automation Delivery & Sustainment
  • Build, extend, and maintain automated QA solutions integrated directly into CI/CD pipelines.
  • Ensure automation suites are reliable, fast, and actionable-minimizing false positives and brittle tests.
  • Continuously refactor and improve automation to keep pace with product and platform evolution.
  • Reduce reliance on manual testing by replacing it with scalable, reusable automated capabilities.

Individual Contributor Technical Leadership
  • Serve as the primary technical authority for automated QA across Customer and Commercial domains.
  • Lead complex automation initiatives end-to-end through direct contribution.
  • Provide reference implementations, patterns, and reusable components for teams to adopt.
  • Coach engineers and QE practitioners on effective automation practices (without formal people management).

Business Partnership & Communication
  • Act as a trusted advisor to product and business leaders on quality risk, automation coverage, and release readiness.
  • Translate automation metrics into clear business impact narratives (risk reduction, faster time-to-market, cost avoidance).
  • Proactively surface quality and automation gaps that could impact customer experience or revenue.

Governance, Risk & Compliance
  • Ensure automated QA solutions meet enterprise security, audit, and regulatory requirements.
  • Embed traceability, evidence generation, and controls directly into automation pipelines.
  • Partner with Security and Platform teams to ensure automation aligns with enterprise standards.

Success Measures
  • High-confidence releases driven by automated quality signals.
  • Measurable reduction in escaped defects and production incidents.
  • Increased automation coverage and reduced manual testing effort.
  • Faster feedback cycles for product teams.
  • Automation frameworks that scale and remain maintainable over time.

Leadership Profile
  • Builder-first mindset with strong technical depth
  • Automation-focused, not test case driven
  • Pragmatic, risk-aware, and outcome-oriented
  • Influences through credibility and results, not authority
  • Holds a high bar for automation quality and sustainability

Required Experience & Capabilities
  • Bachelor's degree in Computer Science, Engineering, or equivalent experience.
  • 8+ years of hands-on experience building automated QA solutions.
  • Proven track record creating and sustaining automation at enterprise scale.
  • Deep expertise in test automation frameworks, CI/CD integration, and cloud-native systems.
  • Strong understanding of API, UI, data, performance, and security testing automation.
  • Ability to communicate automation value and risk in business terms.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: coke
  • Position Id: R-134643
  • Posted 4 hours ago

Company Info

About The Coca-Cola Company

On May 8, 1886, Dr. John Pemberton brought his perfected syrup to Jacobs' Pharmacy in downtown Atlanta, where the first glass of Coca‑Cola was poured. In its first year, about nine Coca-Cola drinks were served per day.

Today, The Coca-Cola Company, with numerous brands sold across more than 200 countries and territories, serves 2.2 billion drinks per day. We own 32 billion-dollar brands across several beverage categories worldwide. Our global portfolio of beverage brands includes the following:

• Sparkling Soft Drinks: Coca-Cola, Diet Coke/Coca-Cola Light, Coca-Cola Zero Sugar, Fanta, Fresca, Schweppes (owned by The Coca-Cola Company in certain countries other than the United States), Sprite and Thums Up
• Water, Sports, Coffee and Tea: Aquarius, Ayataka, BODYARMOR, Ciel, Costa, Crystal, Dasani, Fuze Tea, Georgia, glacéau smartwater, glacéau vitaminwater, Gold Peak, I LOHAS, Powerade and Topo Chico
• Juice, Value-Added Dairy and Plant-Based Beverages: Core Power, Del Valle, fairlife, innocent, Maaza, Minute Maid, Minute Maid Pulpy, Santa Clara and Simply

Our strong and stable bottling and distribution system helps us capture growth by manufacturing, distributing and selling existing, enhanced and new innovative products to consumers throughout the world.

Go to company profile
Create job alert
Never miss an opportunity! Create an alert based on the job you applied for.
More jobs at The Coca-Cola Company in Atlanta, GA