Customer Technical Support Specialist

• Posted 5 days ago • Updated 3 hours ago
Full Time
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Technical Support
  • Management
  • Customer Support

Summary

  • Reports to the Director of Operations.
  • Fulfills tasks based on direct manager assignment
  • Deploys Company's Customer Support activities: Assists in the response to customer technical queries and service calls to the Customer Support.
  • Answers customer queries to support telephone out of office hours as and when required.
  • Plans, manages and performs version upgrades, on site and remotely.
  • Be available for On-call support on rotation, evening, weekends and holidays as necessary
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: harrisme
  • Position Id: 443bc6762899fac79d51fd43dd054f45
  • Posted 5 days ago
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