Network Technician - Intermediate

Columbia, SC, US • Posted 2 hours ago • Updated 2 hours ago

Contract W2

On-site

Depends on Experience

Datasoft Technologies, Inc.

Fitment

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Job Details

Skills

ENTRA ID
AZURE AD
ACTIVE DIRECTORY
AAD
MICROSOFT 365
O365
OFFICE 365
EXCHANGE
SHAREPOINT
TEAMS
MICROSOFT
NETWORKING
NETWORK TROUBLESHOOTING
WIRED
WIRELESS
LAN
WAN
WIFI
TCP/IP
DNS
DHCP
VLAN
WINDOWS SERVER
WINDOWS
HELP DESK
SERVICE DESK
TICKETING
ITSM
SERVICENOW
REMEDY
TICKET
SERVICE NOW
NETWORK
EXPERIENCE

Summary

JOB TITLE: Network Technician
Duration: 6 months contract
Location : Onsite/ Columbia, SC 29201
Candidate location: Candidate must be a CURRENT SC resident. No relocation allowed.
Interview Process: Two Rounds, Virtual or Onsite
Candidate should be comfortable with On-Call rotation every 3 weeks to respond to critical sites for network outages as needed.
Job ID : 9690

Why is this position open:
To augment our IT staff in the absence of an FTE position as our agency focuses on remediations and overall network improvements.

Scope of the project:
The Network Support Specialist will be responsible for supporting and maintaining the client network infrastructure and Office 365 tenant, ensuring reliable connectivity and access across all critical sites.
This role includes both routine and limited on-call responsibilities for our critical sites, with a focus on wired and wireless networking, account management, and infrastructure projects.

Daily Duties / Responsibilities:
Help Desk & Ticket Management

Respond to and resolve help desk tickets related to:
- Respond to Wired and wireless network issues
- Network account onboarding and offboarding via custom scripts
- Infrastructure-related incidents

On-Call Support Rotation

Level 1 Support: On-call every 3 weeks for critical site support (Network outages)
Level 2 Support: On-call every 3 weeks (alternating with Level 1) for escalated issues at critical sites

Infrastructure Projects

Assist in network rollouts, upgrades, and cleanup efforts
Participate in planning and execution of infrastructure improvements
Support documentation and inventory of network assets

Administrative & Technical Expertise

Provide support for Microsoft administrative tasks, including:
- Entra ID (Azure AD) management
- Group policy and user provisioning
- Microsoft 365 administration

Assist with server administration tasks, including:

Basic Windows Server maintenance
Monitoring and performance tuning
Patch management and updates

Required Skills:

5+ Years of experience with Microsoft Entra ID
5+ Years of experience with Microsoft administration
5+ Years of experience with Windows Server environments
10+ Years of experience in troubleshooting skills in networking (wired AND wireless)
5+ Years of experience in customer service

Preferred Skills:

Experience with wiring closets
Experience with Ruckus switches
Experience with Deskpro Ticketing System
Experience with Active Directory, DNS, and Group Policy

ADDITIONAL SKILLS:

Ability to work independently and collaboratively in a team setting
Excellent communication and documentation skills

Required Education:

Bachelor’s Degree. May sub for equivalent experience.

About our Company
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:

Paid Holidays/Paid Time Off (PTO)
Medical/Dental Insurance
Vision Insurance
Short Term/Long Term Disability
Life Insurance
401 (K)

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: datga001
Position Id: 26-00118
Posted 2 hours ago

Company Info

About Datasoft Technologies, Inc.

Datasoft Technologies, Inc. is a software development and consulting firm. Our clients rely on us for software consulting, system engineering, software development, and computer consultancy services. We provide the most competitive rates in the industry to a broad range of private and public sector clients.

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