JOB TITLE: Network Technician
Duration: 6 months contract
Location : Onsite/ Columbia, SC 29201
Candidate location: Candidate must be a CURRENT SC resident. No relocation allowed.
Interview Process: Two Rounds, Virtual or Onsite
Candidate should be comfortable with On-Call rotation every 3 weeks to respond to critical sites for network outages as needed.
Job ID : 9690

Why is this position open:
To augment our IT staff in the absence of an FTE position as our agency focuses on remediations and overall network improvements.

Scope of the project:
The Network Support Specialist will be responsible for supporting and maintaining the client network infrastructure and Office 365 tenant, ensuring reliable connectivity and access across all critical sites.
This role includes both routine and limited on-call responsibilities for our critical sites, with a focus on wired and wireless networking, account management, and infrastructure projects.

Daily Duties / Responsibilities:
Help Desk & Ticket Management

Respond to and resolve help desk tickets related to:
- Respond to Wired and wireless network issues
- Network account onboarding and offboarding via custom scripts
- Infrastructure-related incidents

On-Call Support Rotation

Level 1 Support: On-call every 3 weeks for critical site support (Network outages)
Level 2 Support: On-call every 3 weeks (alternating with Level 1) for escalated issues at critical sites

Infrastructure Projects

Assist in network rollouts, upgrades, and cleanup efforts
Participate in planning and execution of infrastructure improvements
Support documentation and inventory of network assets

Administrative & Technical Expertise

Provide support for Microsoft administrative tasks, including:
- Entra ID (Azure AD) management
- Group policy and user provisioning
- Microsoft 365 administration

Assist with server administration tasks, including:

Basic Windows Server maintenance
Monitoring and performance tuning
Patch management and updates

Required Skills:

5+ Years of experience with Microsoft Entra ID
5+ Years of experience with Microsoft administration
5+ Years of experience with Windows Server environments
10+ Years of experience in troubleshooting skills in networking (wired AND wireless)
5+ Years of experience in customer service

Preferred Skills:

Experience with wiring closets
Experience with Ruckus switches
Experience with Deskpro Ticketing System
Experience with Active Directory, DNS, and Group Policy

ADDITIONAL SKILLS:

Ability to work independently and collaboratively in a team setting
Excellent communication and documentation skills

Required Education:

Bachelor’s Degree. May sub for equivalent experience.

About our Company
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:

Paid Holidays/Paid Time Off (PTO)
Medical/Dental Insurance
Vision Insurance
Short Term/Long Term Disability
Life Insurance
401 (K)

Network Technician - Intermediate

Similar Jobs