Quality Lead

Job Description:

Top things looking when reviewing resumes.
Working across development, QAS and Lines of Business.
Functional, Integration and Regression Testing Experience
Testing Traceability
Defect Triaging
Clear Communication
Solution and Data Driven

• Self-Motivating
• Virtual Response Unit or Contact Center Testing Experience a plus

ABOUT THE JOB (JOB BRIEF) The Quality Lead coordinates all of the planning, execution and recap functions involved in testing and injecting quality safeguards into the development and deployment of software applications. This individual may direct other QA professionals or may be the sole resource on an effort. They are responsible for fostering collaboration and cooperation with the greater project team in the pursuit of delivering a high-quality product.

ESSENTIAL JOB FUNCTIONS

• Leads the QA team for a project and is answerable to all activities conducted to ensure quality.
• Oversees the quality in all phases of the project including Requirement review, test script preparation and test execution and recap.
• Identifies gaps and confusions in the user interface and/or the workflow, etc and highlights to the project team the risks associated with technical debt, schedule slippage or other areas of concern.
• Schedules resources, estimates QAS portion of project estimates and forecasts, manages testing needs with Shared Services, manages the PLC tollgates, calculates and manages traceability and test coverage, assist with test result triage, reports on overall application/project health and intercedes, when appropriate, with remediation efforts.
• Creates a collaborative partnership with the Tech Lead, the PM, the Client and other project participants and actively engages in grooming sessions, status meetings and other project meetings. Highly valued as a thought leader contributing to the final product.
• Manage the human capital for a specific effort.

REQUIRED QUALIFICATIONS

Education/Certifications:

• Bachelor's Degree or equivalent work experience required.

Experience

• Moderate quality assurance experience with solid organizational skills and a basic knowledge of quality assurance practices and methods.
• Understands the test automation coverage and guides exploratory testers to fill the gaps.
• Base understanding of an application domain, the release schedule, the user community, and can work with the other members of the project team to drive delivery.
• Understands how to assess an application's functionality by risk, impact and importance in order to prioritize the test execution and concentrate test coverage appropriately.

Competencies and Skills:

• Able to leverage the resources available to them to identify the opportunities for automation, service virtualization and other shared services offered by QA.
• Good communication skills.
• Able to lead in all phases of the project and can communicate with others in the organization about the status and risks of the effort in detail.

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