job summary:
We are seeking an AV/VTC Support Technician to join our team on-site supporting a major federal government infrastructure contract in Washington, DC. In this role, you will ensure the seamless operation of conference room technology, collaboration tools, and high-visibility live event broadcasts. You will serve as a key technical resource, maintaining system readiness and delivering high-quality user support and documentation.
location: Washington, Washington, D.C.
job type: Contract
salary: $30.55 - 36.55 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
Proactively inspect, configure, deploy, and troubleshoot front-end AV/VTC equipment across conference rooms, auditoriums, and multipurpose spaces.
Deliver end-user support for collaboration platforms, including Webex and Microsoft Teams, for meeting startup, content sharing, and issue resolution.
Support live event productions (town halls, commission meetings, high-visibility sessions), including webcast/streaming operations and live audio/video handling.
Perform post-production editing for recorded events to deliver high-quality final media outputs.
Coordinate with internal stakeholders and third-party vendors for specialized services such as live captioning and interpretation support.
Conduct user training sessions and develop manuals, workbooks, quick reference guides, and job aids for room technologies and workflows.
qualifications:
Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
5+ years of hands-on experience supporting enterprise or government AV/VTC environments and live event production.
Strong expertise with Microsoft Teams and Webex collaboration platforms.
PREFERRED QUALIFICATIONS
AVIXA CTS, CTS-I, or CTS-D certification.
Dante Level 1 or Level 2 certification.
Prior experience supporting executive-level events within a federal agency environment.
skills:
Webex,collaboration platforms,CTS,live streaming,ServiceNow,video editing,webcasting,Coordinate,troubleshoot,issue resolution,Proactively,user training,user training sessions,captioning,editing,ITSM,Infrastructure Support,manuals,Live Broadcast,live event support,Microsoft Teams,post-production,quick reference,technical documentation,user support,workflows
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
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