Cloud Infrastructure Expert (Level 2 Support)

Title: Cloud Infrastructure Expert (Level 2 Support)

Type: Contract

Location: Montreal, QC_ Fully onsite

Start Date: ASAP

Interview Process: 2-3 Rounds

Compensation: $36-42/hour

Day to Day:

• Manage technical aspects related to the datacenter infrastructure in Canada: administration and evolution of cloud services (OpenStack, CEPH & S3 storage, networks, security), design and architecture of new services or projects, deployment of technical upgrades, and maintenance of existing environments.


• Ensure version upgrades, handle complex incidents, analyze and optimize performance, improve service reliability, and continuously enhance the automation, security, and resilience of the cloud infrastructure.

Must Haves:

• 5+ years of experience


• Proven track record in Infrastructure (storage - CEPH, NAS -, virtualization, datacenter networks, high availability, monitoring, backup, automation, and incident management)


• Proven track record in Systems Administration with advanced Linux expertise (Debian/Ubuntu)


• Proficiency with Open-Source infrastructure and operations tools (Docker, Kubernetes, Ansible, Git, Prometheus, Grafana, etc.)


• A significant advantage: Good understanding of networking (VLAN, VXLAN, routing, switching, TCP/IP, DNS, DHCP, VPN, load balancing, firewalls, and network troubleshooting)


• A significant advantage: Cloud/IaaS experience (OpenStack or other private cloud)


• Bonus: Knowledge of multi-tenant architectures, virtual networks, distributed storage, and infrastructure orchestration


• Bonus: Operational experience in level 2 support/operations: complex incident analysis, diagnosis, escalation, procedure writing, and continuous improvement

We may use AI-enabled and/or automated tools to support parts of our recruitment process, including application screening, interview scheduling, and candidate communications. These tools are used to enhance consistency and efficiency. All hiring decisions involve human review and are not based solely on automated processing.

The Company offers a total rewards package in accordance with all applicable federal, provincial, and local laws and requirements. Benefit eligibility and offerings vary based on role, employment status, and work location. For contractor positions, benefits are limited to those entitlements and protections required by applicable law, which may include (as applicable) vacation pay, public holidays, leaves of absence, and other legally mandated benefits or payments.