Sr. App Analyst- Epic Unified Communications/Qgenda

Application Analyst - Epic Unified Communications / Qgenda

Large Academic Health System in Georgia | Fully Remote (Multi-State)
A Large Academic Health System in Georgia is seeking a certified Epic Application Analyst with strong Epic Unified Communications and Qgenda experience to join a stable, collaborative IT team. This is a permanent, fully remote opportunity offering meaningful ownership, system integration work, and long-term growth.

Position Summary

In this role, you will be responsible for the design, integration, build, and optimization of Epic Unified Communications and the Qgenda platform. This role partners closely with clinical, operational, and IT stakeholders to translate workflow and business needs into effective Epic solutions that support patient care, provider efficiency, and organizational outcomes.
You will collaborate across interdisciplinary workgroups to design future-state workflows, configure and maintain applications, support testing and go-live activities, and continuously enhance system functionality.

Key Responsibilities

• Serve as the primary Epic subject matter expert for Unified Communications and Qgenda, owning application design, build, validation, and optimization
• Assess current-state workflows and collaborate with operational stakeholders to design and implement future-state solutions
• Translate clinical, operational, and revenue workflow requirements into appropriate Epic system configuration
• Demonstrate system functionality and provide regular status updates to IT leadership, project managers, and lead analysts
• Coordinate and participate in interdisciplinary workgroups, project meetings, and team discussions
• Develop, maintain, and support system documentation, standards, and procedures
• Troubleshoot system issues, perform root-cause analysis, and implement approved changes based on defined priorities
• Review, test, and validate new releases, upgrades, and enhancements prior to production deployment
• Adhere to established build standards, naming conventions, issue tracking, and change control processes
• Collaborate with training leadership on the development of role-based training materials and support end-user education
• Contribute to test planning and execution, including unit, system, and integrated testing, with clear documentation of results
• Support activation planning, readiness activities, and production go-live support as needed
• Provide on-site or remote support during go-live or system downtime events, as required

Required Qualifications

• Active Epic Certification
• Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field (or equivalent combination of education, training, and experience)
• 3+ years of Epic experience in a healthcare environment
• Hands-on experience with Epic Unified Communications and Qgenda, preferably within a large health system
• Strong understanding of healthcare operational and clinical workflows
• Experience working collaboratively across technical and non-technical teams

Preferred Skills & Experience

• Epic certification required
• Experience supporting Epic integrations and complex workflows
• Strong analytical, problem-solving, and communication skills
• Proven ability to work independently while contributing effectively to a team-based environment

Work Environment & Location

• Work Model: 100% Remote
• Location Requirement: Candidates must reside in one of the following states:
• GA, FL, TX, TN, NC, SC, MI, or CO

Why This Opportunity

This role supports a large, mission-driven academic health system serving diverse communities and operating one of the busiest trauma care environments in the country. Team members are united by a shared commitment to service, collaboration, and delivering high-quality patient care through reliable, well-designed clinical systems.

• Stable Epic team with low turnover and strong leadership
• Emphasis on ownership, collaboration, and workflow improvement
• Opportunity to support care delivery in a complex, high-impact healthcare environment
• Long-term growth within an organization investing in its Epic platform and people

Job Type & Location
This is a Permanent position based out of Atlanta, GA.
Pay and Benefits
The pay range for this position is $115000.00 - $130000.00/yr.
Grady Total Rewards At Grady, we believe in supporting the health, well-being, and growth of every team member. Our Total Rewards package is designed to provide competitive pay and comprehensive benefits that make a difference in your life and career, including: Health & Wellness: Medical, dental, vision, and prescription drug coverage. Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage. Work-Life Balance: Paid time off, holidays, and family leave benefits. Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement. Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services. Grady's Total Rewards are designed to ensure our employees feel valued, supported, and empowered, both at work and beyond.
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on May 9, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.