Systems Server Administration and Support - TSSCI

JBW Federal is a subsidiary company of the Kanaka Foundation - An NHO who's mission is to support Native Hawaiians.

You will receive a comprehensive benefits package that includes:

• Health insurance
• Dental insurance
• Vision insurance
• Pet insurance
• Annual membership to Costco or Sam's
• 401K
• ...and much, much more!

Duties and Responsibilities :

• Provide Tier 2 support based on industry standards to devices and servers for all system problems, performance deficiencies and anomalies on 480 ISRW/A6 supported networks. This includes, but not limited to Non- classified Internet Protocol (IP)Router Network (NIPRnet), Secret Internet Protocol Router Network (SIPRnet), and Langley campus-wide Joint Worldwide Intelligence Communications System (JWICS) network at both local and remote locations.
• Track, assign, troubleshoot, fix and/or close trouble tickets and new requirements in appropriate electronic system.
• Prepare systems (Windows and/or UNIX mission servers) for security accreditation.
• Install, configure, and maintain Windows, Red Hat Linux, Solaris, VMware operating systems, to include Operating System (OS), application software patches, and service packs.
• Review security, network, and system audits; and remedy identified anomalies IAW the timeline identified in the ticket or the maintenance response time chart.
• Provide report capturing detected anomalies and resolution status.
• Draft, edit, maintain, and provide input to local Standard Operating Procedures (SOP).
• Analyze and resolve problems associated with A6 System Server architecture server hardware, operating systems, and applications software while adhering to mandated security requirements and guidelines.
• Prepare, test, and implement scripts to simplify system tasks for local use IAW security policies.
• Perform system backup and recovery utilizing network backup software.
• Support 480 ISRW ISSM and/or 480 ISRW ISSO to identify and resolve security related server and application issues.
• Provide test and evaluation support for new technology. Prepare and provide reports detailing the results of the test and evaluation including specific recommendations.
• Perform assigned CSRDs to complete installation requirements for new technologies and provide results in appropriate electronic record system.
• Perform assigned Problem Reports, troubleshoot systems/services, and provide results in appropriate electronic record system.
• Attend meetings, on-site conferences, teleconferences and briefings as requested by Government. Provide meeting minutes or reports.
• Contractor shall provide system software and hardware architecture acclimation to selected government/military personnel, as requested by the COR.
• Provide weekly status report to government task lead and COR.
• Other duties as assigned.

Must have skillsets in :

• Administration of Microsoft Windows Server 2019 and/or up to the most current version
• Administration and maintenance of VMware versions 6.x/7.x or most current version
• Microsoft IIS 7.x/8.x or most current version
• Microsoft SQL Server 2019 or most current version

Workload :

• 64 Windows Servers (Windows Server 2019)
• 6 UNIX Servers (Solaris / Red Hat)
• 118 VMware/VxRail ESXi Hosts / vCenter Appliances
• 2 TMAN Servers (Cross Domain Solution)
• 4 Oracle ZFS NAS/SAN Storage Appliances
• 1 Dell Isilon NAS
• 1 Dell IDPA Storage Appliance

Kanaka Family of Companies is an Equal Opportunity Employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, marital status, sex (including pregnancy), gender identity or expression, age, disability, veteran status, sexual orientation, genetic information (family medical history), or any other status protected by federal, state or local laws. EEO/AA employer/Vet/Disabled.