General Tasks and Responsibilities Will Include:
• Analyze and document business requirements and processes; communicate requirements to technical personnel through the construction of basic conceptual data, process models, flowcharts, and technical specifications.
• Interview end users, stakeholders, and project sponsors in order to assess business and clinical needs; create business, functional, and technical requirements documents based on captured data and in accordance with departmental protocol/standards.
• Convert information gathered into details, including data sources, data and user types, interface components, interface navigation needs, reporting needs, and administrative system needs.
• Define external interfaces, constraints, quality issues and other non-functional requirements.
• Provide project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements; assist team in developing solutions.
• Partner with project managers to complete requirements documentation in accordance with project schedule.
• Plan, organize, facilitate, and lead meetings and workgroups as well as oversee and execute follow-up activities.
• Ensure software development team accounts for all defined requirements in coordination with quality assurance team. Ensure that all quality standards comply with internal policies and industry standards.
• Document changes to baseline requirements through standard change control process. Document software test plans, technical requirements, release notes, user and training guidelines and other materials.
• Plan, coordinate, and support unit acceptance testing and subsequent deployments in coordination with other team leaders.
• Perform end user and application support functions including problem solving and resolution of application function defects
• Develop and execute project presentations.
• Participate in special projects as required.
• Provide training to and serve as a mentor for Junior Clinical Business Analysts and/or other appropriate project team members; manage and evaluate work products for assigned team members.
• Lead the training, development, and implementation of process improvements for all projects and applications.
• Identify opportunities for process improvements and provide analysis and propose change and communicate strategies.
• Provide supervision and direction to junior clinical business analysts, clinical business analysts assigned at Levels I and II, consultants, and/or other appropriate project team members.
• Interview Junior Clinical Business Analysts, Clinical Business Analysts assigned at Level I and II, consultants, and/or other appropriate project team members.
• Due to the responsibilities of your position, you will be required to work beyond your regularly scheduled hours.
Preferred Qualifications for The Job:
Certification(S)/Nys License(S):
• Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month-to-month basis toward the required work experience for a total of one year
• Epic Certification
Other Preferred Skills:
• Clinical Background (preferred)
• At least 2 full life-cycle implementations (preferred)
Educational Level:
• A Master’s Degree or advanced clinical degree from an accredited college or university and two years of experience serving as a lead in soliciting, defining, and managing requirements for internally and externally developed software in a clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics or related area: or, one year of experience in a relevant clinical and/or healthcare administration role/function; or
• A Baccalaureate Degree from an accredited college or university and five years of experience as described above; or
• A satisfactory combination of education, training, and experience.
Years of Experience:
• 2-5 years’ experience with Epic EMR and/or other clinical applications.
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