Senior Salesforce Architect Remote
Job Description
Role Overview
As a Senior Salesforce Architect, you will be a cornerstone of our U.S.-facing advisory and delivery capability - leading technical strategy, driving enterprise architecture decisions, and guiding complex, multi-cloud transformation programs from design through execution.
This is a senior, client-facing role with significant visibility. You will work directly with client executives and business stakeholders, partner with our India-based delivery teams, and play a key role in shaping how UST positions and delivers Salesforce solutions at scale.
You will also contribute to our practice development - building reusable accelerators, defining delivery standards, and helping grow our Salesforce Center of Excellence.
What You'll Do
Client Delivery & Architecture Leadership
- Lead end-to-end solution architecture for enterprise Salesforce programs across Sales Cloud, Service Cloud, Health Cloud, and Data Cloud
- Define technical strategy, platform architecture, and integration design aligned to business objectives
- Own the technical workstream across the full lifecycle - discovery, design, build, QA, and go-live
- Conduct architecture reviews, design sessions, and governance across program phases
- Translate complex business requirements into scalable, maintainable solutions
- Identify and proactively mitigate technical risks
Data Cloud & AI
- Architect and implement Data Cloud solutions including ingestion, identity resolution, and unified data models
- Design activation strategies connecting Data Cloud to CRM, marketing, and AI workflows
- Leverage Agentforce and Einstein AI for intelligent, outcome-driven workflows
- Guide clients on data governance, segmentation, and real-time personalization
Health Cloud
- Design solutions for care management, care coordination, patient/member engagement, and provider management
- Apply healthcare standards (HL7, FHIR) and regulatory requirements (HIPAA)
- Architect integrations with EHR/EMR systems, payer platforms, and clinical data sources
- Support clients across life sciences, payer, and provider segments
Integrations & Platform Engineering
- Design and govern enterprise integrations across ERP, ITSM, HCM, data platforms, and third-party systems
- Define patterns using MuleSoft, REST/SOAP APIs, Salesforce Connect, Platform Events, and CDC
- Ensure integrations are scalable, secure, and observable
- Establish API governance, monitoring, and error handling frameworks
What You Bring
Experience
- 10+ years of Salesforce experience, including 4 5 years in architect/technical lead roles
- Proven success delivering large-scale, multi-cloud enterprise programs
- Hands-on expertise with Salesforce Data Cloud
- Deep knowledge of Health Cloud and healthcare interoperability
- Strong background in integration architecture and middleware platforms
- Experience in consulting/professional services environments
Technical Skills
- Salesforce: Apex, LWC, SOQL, Flows, Platform Events, Config-driven development
- Data Cloud: Ingestion, harmonization, identity resolution, activation
- Health Cloud: Care models, OmniStudio, FlexCards, interoperability
- Integration: MuleSoft, APIs, Salesforce Connect, CDC, middleware patterns
- Security: Sharing models, OAuth, Shield, field-level security
- DevOps: Salesforce DX, CI/CD, Git, scratch orgs
Certifications - Required
- Salesforce Certified Application Architect or System Architect (CTA track preferred)
- Salesforce Certified Data Cloud Consultant
- Salesforce Certified Health Cloud Accredited Professional
- Salesforce Certified Integration Architect
Certifications - Preferred
- Salesforce Certified Technical Architect (CTA) (or in progress)
- MuleSoft Certified Integration Architect
- Additional certifications: Sales Cloud, Service Cloud, Marketing Cloud
Soft Skills & Leadership Presence
- Strong executive presence - able to engage C-suite and senior stakeholders
- Excellent communication skills - simplifying complex technical concepts
- Collaborative leadership across global teams
- Strong consulting mindset - problem-solving, scope management, trusted advisor approach
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