Salesforce CLM/CPQ Business Systems Analyst & Test Lead
Location: Waukegan, IL
Hybrid 3-4 days a week from office
We are seeking an onsite Salesforce CLM/CPQ Business Systems Analyst (BSA) & Test Lead to join the core project team. The resource will work closely with the Enterprise Architect, Program Manager, Salesforce Team. Responsibilities include requirements management, fit-gap analysis, end-to-end business process validation, Salesforce/PROS CPQ/Conga CLM integration coordination, SIT/UAT leadership, defect management, business readiness support, and ensuring business requirements are successfully delivered through the implementation lifecycle. This is a e functional leadership and testing governance role rather than a hands-on development or configuration role.
Key Responsibilities
Business Analysis & Requirements Management
Participate workshops with business stakeholders.
Document business processes, use cases, user stories, and acceptance criteria.
Perform fit-gap analysis between business requirements and proposed PROS CPQ/Conga CLM capabilities.
Support process harmonization and standardization across business units.
Maintain requirements traceability from design through deployment.
Partner with Architect to validate solution alignment with business objectives.
CPQ & CLM Functional Ownership
Act as functional lead for:
PROS CPQ
Quote creation and maintenance
Product configuration
Pricing and discount management
Approval workflows
Quote generation
Sales process alignment
Conga CLM
Contract request and initiation processes
Contract generation workflows
Approval routing
Contract lifecycle management processes
CPQ-to-CLM handoff validation
Salesforce
Opportunity-to-Quote process alignment
Customer and account data relationships
User experience and process integration
Salesforce dependency management
Thanks,
Have a great day!!
Milind Pandey
Arkhya Tech INC.
1020 Elden St, Suite #102, Herndon, VA 20170
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