IT Systems and Support Manager

Phoenix, AZ, US • Posted 4 hours ago • Updated 4 hours ago

Full Time

On-site

Fitment

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Job Details

Skills

Information Technology
Printers
Productivity
IT Management
Strategic Planning
PMO
Network Design
Oracle Linux
IaaS
Microsoft Azure
Cost Management
Database
Artificial Intelligence
Enterprise Networks
Enterprise Storage
IT Governance
ITIL
COBIT
MOF
Data Center Administration
Active Directory
Leadership
Cloud Computing
Change Control
Servers
Research
Network
Management
TCP/IP
Computer Networking
VLAN
Network Layer
Computer Hardware
Storage
Microsoft Windows
Microsoft Exchange
Hyper-V
Microsoft SharePoint
Microsoft SQL Server
Cisco
Switches

Summary

IT Manager - Systems and Support IT Manager - Systems and Support

This position serves as a manager, including planning, directing subordinates, and interpreting policy. The role manages Systems and Support functions within Information Technology and is responsible for maintaining the overall health and reliability of the agency network, computer systems, and applications.

Responsibilities include supporting PCs and providing assistance to agency personnel and external customers with issues related to computers, printers, scanners, and office productivity software.
Key Responsibilities

Manage the network systems and support desk teams.
Participate in IT Management team strategic planning and overall division success.
Coordinate projects with the IT PMO manager across systems and technical initiatives.
Serve as a subject matter expert in network design and security.
Manage cloud and network systems, including design and security.

Knowledge
Core Expertise

Strong understanding of cloud infrastructure (Azure) and cost management best practices.

General Knowledge

Database platforms and AI workloads
Complex TCP/IP network configurations
Virtualized hardware for enterprise networks
Enterprise storage systems
VLAN and Layer 3 switching
Multi-tier security architectures
IT governance frameworks (ITIL, CoBIT, MOF)
Enterprise data center management (on-premise and cloud)

Working Knowledge

Windows 11 imaging and troubleshooting
Microsoft Exchange, Hyper-V, SharePoint, SQL Server
Active Directory and Cisco switching
Security best practices

A deep understanding of leadership and management principles, along with a clear vision for the business function, is essential.
Skills

Communicate with network experts and vendors
Implement and troubleshoot web, cloud, and server-based applications
Design and maintain computing networks with change control best practices
Procure servers, PCs, and related hardware
Resolve network outages and cross-functional issues
Research and analyze technical problems
Improve complex network systems
Manage multiple projects across disciplines
Oversee employee performance
Lead teams to deliver work on time

Required Skills

3+ years of management experience
Complex TCP/IP networking
VLAN
Layer 3 switching
Virtualized hardware and storage

Preferred Skills

Windows 11 imaging and troubleshooting
Microsoft Exchange, Hyper-V, SharePoint, SQL Server
Cisco switching

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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: sharpdec
Position Id: 52478
Posted 4 hours ago

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Hybrid in Phoenix, Arizona

•

Yesterday

IT Systems and Support ManagerPhoenix, AZ--HybridThis is a 4 month contract to hire Local to Phoenix onlyin person interview Knowledge: Strong understanding of Cloud infrastructures (Azure) services, cost management best practices, for enterprise systems. General knowledge of - DB platforms, AI workloads, - Complex TCP/IP network configurations and implementations. - Complex virtualized hardware use cases for enterprise networks. - Complex enterprise storage use cases for enterprise networks. -

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IT Systems and Support Manager - Phoenix, AZ

Hybrid in Phoenix, Arizona

•

Yesterday

Job Title: IT Systems and Support Manager Location: Phoenix, AZ (Hybrid) This is a 4 month contract to hire a position. Candidates must be local, and available for in person interview This position serves as a manager (includes planning, directing subordinates, and interpreting policy) This position serves as manager of Systems and Support functions in Information Technology. The job is responsible for maintaining the overall health and reliability of the agency network and related computer syst

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Contract

Depends on Experience

IT Systems and Support Manager

Hybrid in Phoenix, Arizona

•

Today

Idealforce has contract to hire position available immediately for a IT Systems and Support Manager to join our customer in Phoenix,AZ. This is Hybrid Position.Please find below additional details about this job. Only Local Candidates are considered for this role. Job Summary: This position serves as a manager (includes planning, directing subordinates, and interpreting policy) This position serves as manager of Systems and Support functions in Information Technology. The job is responsible for

Full-time

Depends on Experience

IT Systems and Support Manager

Hybrid in Phoenix, Arizona

•

Yesterday

Job Summary This position serves as a manager (includes planning, directing subordinates, and interpreting policy) This position serves as manager of Systems and Support functions in Information Technology. The job is responsible for maintaining the overall health and reliability of the agency network and related computer systems and applications, including PCs; for providing Agency personnel and external customers as needed, with help resolving any issues that arise while using ACC computers, p

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Contract

Depends on Experience

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IT Systems and Support Manager

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