Deep expertise (3+ years) in two or more of the following tools used for troubleshooting application logging in an enterprise environment (Dynatrace, Splunk, SolarWinds, ServiceNow Operator Workspace)
• Extensive experience in one or more Technology Areas (Network, Windows, Desktop, Unix/Linux, AWS or Azure Cloud, WebSphere Middleware, Java/JS Development, Microsoft or Oracle Database)
• 8+ years of experience working with key indicators for IT system operability, reliability, application performance and code quality
• 8+ years of experience deploying, maintaining and troubleshooting complex applications at an enterprise scale while working with cross-functional teams
• 1+ years of experience in service virtualization, AWS or Azure Cloud technologies, and SaaS and PaaS implementation.
• Experience with using Microsoft Office, including Word, Excel, and PowerPoint
• 2+ years independently leading a team to solve difficult technical challenges
• HS diploma or GED and 20+ years of relevant professional experience or MA or MS degree in computer science, electronics engineering, or other engineering or technical discipline with 10+ years of relevant professional experience
Nice to Have:
• Experience with test-driven development, distributed systems, microservices and cloud-native application implementation
• Experience with the following tools: Oracle Enterprise Manager, Riverbed – Aternity, and ServiceNow VTBs
• Possession of excellent written and verbal communication skills
• Possession of strong critical thinking and error assessment capabilities
• Virtual team management
• Public Trust Clearance