Title: Tableau Server Administrator / Erwin Administrator
Location: Remote (Occasional onsite collaboration and in-person meetings may be required at State offices)
Contract: 4 months Duration
Position Overview
The Office of Information Technology (OIT) is seeking a highly skilled Tableau Server Administrator with additional expertise in Tableau Desktop, Tableau Prep, and Erwin Data Modeling tools. This role is primarily focused on Tableau Server Administration, platform support, dashboard management, and Erwin environment administration. The ideal candidate will possess strong analytical, troubleshooting, documentation, and stakeholder collaboration skills while supporting enterprise-level BI and data governance environments.
Key Responsibilities
Tableau Server Administration
- Administer and maintain Tableau Server environments to ensure high availability, stability, and performance.
- Manage Tableau upgrades, configurations, security permissions, and user onboarding/offboarding.
- Monitor server health, troubleshoot issues, and coordinate vendor escalations with Tableau Support.
- Manage data sources, extract refresh schedules, and content distribution across Dev/Test/Production environments.
- Support platform operations and maintain regular update/maintenance cadence.
Tableau Development & Reporting
- Create, publish, and maintain Tableau dashboards and reports.
- Develop predictive and prescriptive analytics dashboards based on business requirements.
- Ensure dashboards comply with OIT design standards and Section 508 accessibility requirements.
- Work with multiple data sources and support data preparation activities using Tableau Prep.
Erwin Administration
- Administer Erwin Data Modeler, Mart Portal, and ER360 environments.
- Manage software licensing, user access, onboarding/offboarding, and environment maintenance.
- Perform upgrades, troubleshooting, and operational support for Erwin platforms.
- Maintain accurate tracking of license utilization and user support documentation.
Documentation & Support
- Create and maintain technical documentation for deployments, configurations, and operational procedures.
- Process and resolve ServiceHub tickets in alignment with SLA expectations.
- Provide weekly status updates and communicate progress, risks, and deliverables to management.
- Collaborate with cross-functional teams and participate in occasional in-person meetings.
Required Skills & Experience
- Strong hands-on experience with Tableau Server Administration.
- Experience with Tableau Desktop and Tableau Prep.
- Experience with Erwin Data Modeler, Mart Portal, and ER360.
- Knowledge of dashboard development, server maintenance, and BI platform operations.
- Experience managing user permissions, security, and enterprise reporting environments.
- Strong troubleshooting, communication, and documentation skills.
Preferred Qualifications
- Proven experience supporting enterprise Tableau environments.
- Familiarity with predictive/prescriptive reporting and analytics.
- Experience working in government or highly regulated environments.
- Ability to support accessibility-compliant dashboard development.
Compliance & Background Requirements
Candidates must be eligible to successfully pass:
- OIT background screening
- FTI (Federal Tax Information) clearance
- CJIS (Criminal Justice Information Services) background checks
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