Field Applications Engineer (Temp)

Job Req ID: 28874

About Supermicro:

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

We are looking for a motivated Junior Field Application Engineer (FAE) to join our team and support customer projects involving enterprise data center and solutions. In this role, you will work closely with your manager and cross-functional teams to help plan, implement, and maintain customer systems. You'll assist with both internal and external communications to ensure projects run smoothly and meet customer goals. *Temp position.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):
Support senior engineers and management in coordinating projects for large enterprise customers
Collaborate with internal teams (engineering, sales, and support) to deliver hardware and software solutions that meet customer requirements
Help manage customer communications and follow up on technical issues or project updates
Assist in deploying and maintaining data center and server solutions using Intel, AMD, Nvidia and other architectures
Learn to troubleshoot systems related to computing, storage, and networking environments
Participate in testing, documentation, and reporting for ongoing and new projects
Contribute to technical documentation such as setup guides, product notes, and knowledge base articles
Support training and pre-sales activities by preparing materials and learning product features
Work cross-department to ensure customer satisfaction and timely resolution of issues
Ability to build and demonstrate proof-of-concept that meets or exceeds customer business needs
Ability to present the corporate brand, product messaging and solutions to customers
Visit on-site facilities and operations to enable solution integration and issue resolution
Some travel required (up to 25%)

Qualifications:
Bachelor's degree in Computer Engineering, Electrical Engineering, or a related technical field
0-2 years of experience in systems, hardware, or application engineering (internship or academic project experience plus)
Basic understanding of data center architecture, CPU/GPU platforms, and storage solutions
Solid HW system design and diagnostics skills
Familiarity with Firmware, Linux, Windows and virtualization platforms is a plus
Strong interest in learning about enterprise AI and advanced computing environments
Good communication and teamwork skills with a proactive attitude
Ability to manage multiple small tasks and projects in a fast-paced environment
Individual must be able to work effectively in a high pressure environment

Salary Range

$38.00/hr - $43.00/hr

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.