Hi ,
Greetings!!
Please find the Job Description mentioned below. Please reply back if you are interested in this position.
Position: Senior Business Relationship Analyst – Museum Technology
Location: Milwaukee, WI – Onsite
Experience: 4+ years overall, 3+ years relevant
Job Summary:
We are looking for a Senior Business Relationship Analyst to manage technology solutions for museum operations, visitor experiences, retail, ecommerce, and marketing. The candidate will work with business teams, IT teams, and vendors to understand requirements and deliver effective technology solutions.
Key Responsibilities:
Gather business requirements and recommend suitable technology solutions.
Manage technology projects, priorities, and application support.
Coordinate testing, deployment, training, and implementation.
Manage vendors, evaluate software solutions, and support RFP activities.
Oversee ticketing, visitor management, retail, ecommerce, and inventory systems.
Support marketing platforms, museum websites, digital signage, and visitor-facing technologies.
Maintain documentation, technology roadmaps, and operational procedures.
Coordinate with Security, Procurement, and Compliance teams.
Required Skills:
Experience in business analysis, business relationship management, or application ownership.
Experience managing third-party software platforms and vendors.
Strong requirements gathering, documentation, and stakeholder management skills.
Experience with software implementation, testing, deployment, and support.
Familiarity with platforms such as Galaxy/eGalaxy, Shopify, CounterPoint, Cin7, Clover, Terentia, Salesforce Marketing Cloud, and Power Automate.
Good to Have:
Experience in retail, ecommerce, ticketing, marketing technology, hospitality, museums, or visitor services.
Education: Bachelor's degree in Business, IT, Information Systems, or a related field, or equivalent experience.
Thanks and regards,
Mohan Sundar
M2S Tech Solutions
