ServiceNow Project Manager (Hybrid)
Hybrid in Oakland, CA, US • Posted 4 hours ago • Updated 4 hours ago

360 Degree Cloud Technologies LLC
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Job Details
Skills
- ITSM
- ITOM
- CMDB
- and HRSD
- PMP
- ITIL
- ServiceNow certifications
Summary
Position: ServiceNow Project Manager
Location: 300 Lakeside Dr, Oakland, CA (Hybrid)
Duration: Long Term
Position Summary:
We are seeking an experienced Program Lead to oversee the end-to-end implementation of ServiceNow across our organization. The ideal candidate will have a proven track record of successfully leading complex ServiceNow deployments, with a strong preference for experience in the utilities sector. This is a contract role requiring strategic leadership, cross-functional coordination, and hands-on program management expertise.
Key Responsibilities:
- Lead the full lifecycle of the ServiceNow implementation program, from planning and design through deployment and stabilization.
- Collaborate with stakeholders across IT, operations, and business units to define requirements, scope, and success criteria.
- Manage vendor relationships, including ServiceNow partners and system integrators.
- Develop and maintain detailed project plans, timelines, and budgets.
- Ensure alignment with enterprise architecture, security, and compliance standards.
- Drive change management, training, and communication strategies to support adoption.
- Monitor program performance, manage risks, and resolve issues proactively.
- Provide regular updates to executive leadership and key stakeholders.
Required Qualifications:
- 7+ years of experience in program or project management, with at least 3 years leading ServiceNow implementations.
- Deep understanding of ServiceNow modules such as ITSM, ITOM, CMDB, and HRSD.
- Strong leadership and stakeholder management skills.
- Experience managing cross-functional teams and third-party vendors.
- Excellent communication, organizational, and problem-solving skills.
- PMP, ITIL, ServiceNow certifications .
Nice to Have:
- Experience implementing ServiceNow in a utility or energy sector environment.
- Familiarity with regulatory and operational requirements specific to utilities.
- Knowledge of integration with legacy systems and data migration strategies.
- Dice Id: 91171191
- Position Id: 8876113
- Posted 4 hours ago
Company Info
At 360 Degree Cloud, our mission is to help businesses unlock the true power of Salesforce, transforming the way they operate, innovate, and grow. As a Salesforce Summit Partner, we are more than just consultants—we are enablers of digital excellence, helping organizations maximize their Salesforce investment through expertise, automation, and AI-driven intelligence.
We empower businesses to go beyond standard CRM usage and leverage Salesforce as a strategic growth engine. Our vision is to be the most trusted and forward-thinking Salesforce partner, delivering solutions that seamlessly integrate AI, automation, and data intelligence—so businesses can focus on what they do best.
Every solution we design is built to enhance efficiency, drive engagement, and unlock new revenue opportunities.
Our Expertise in Salesforce Salesforce Implementation & Customization – Tailored to business needs.
AI & Automation – Intelligent workflows with Agentforce & AI-powered CRM.
Industry-Specific Solutions – Retail, Energy, Nonprofits, Financial Services & more.
Data Migration & Integration – Seamless, secure, and scalable transitions.
AppExchange App Development – Scalable, high-performance apps.
We are also committed to covering the entire IT ecosystem, enabling businesses to scale with custom software development, AI/ML solutions, cybersecurity, IT outsourcing, cloud migration, and mobile & web application development.
With 360 Degree Cloud, innovation meets execution. Whether you're looking to scale your Salesforce operations or redefine your IT strategy, we bring the expertise, technology, and vision to make it happen.
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