Exp. Required: 8+ Year’s
Must Have Technical/Functional Skills
• 8+ years of SRE, DevOps, or production operations experience supporting large-scale cloud
services (strong preference for Azure).
• Deep hands-on experience with Terraform and ARM templates for infrastructure automation and
lifecycle management.
• Demonstrated expertise in monitoring and observability with Azure Monitor and Log Analytics.
• Proficiency in Kusto Query Language (KQL) for querying Log Analytics/Azure Monitor and building
alerts/dashboards.
• Proven experience with application performance monitoring using AppDynamics.
• Strong background in centralized logging, search, and incident investigation using Splunk.
• Experience integrating Coverity SAST and Invicti DAST (or equivalent SAST/DAST) into CI/CD
pipelines and managing remediation workflows.
• Proficient scripting and automation skills (PowerShell, Bash, or Python) and strong experience
building and operating CI/CD pipelines.
• Excellent incident management, RCA facilitation, runbook creation, and mentoring skills;
comfortable in on-call rotations and leading postmortems.
Roles & Responsibilities
• Analyze and troubleshoot complex issues in production environments; document findings and
resolutions in the knowledge base.
• Triage, respond to, and resolve incidents and support tickets; escalate and collaborate with other
teams as needed.
• Conduct root cause analysis for service-impacting and recurring issues; follow an automation-first
approach to detect and remediate problems.
• Implement permanent fixes and improvements in collaboration with development and QA teams.
• Design, build, and maintain scalable, reliable, and high-performance systems and environments in
Azure.
• Design and implement CI/CD pipelines and automated deployment processes for applications and
infrastructure.
• Develop reusable, versioned infrastructure and platform code to automate provisioning and
deployments (Infrastructure as Code).
• Design, implement, and operate observability: monitoring, logging, tracing, and alerting solutions
to measure application and platform health.
• Proactively identify potential issues and implement preventive measures and capacity planning.
• Maintain and update technical documentation, runbooks, troubleshooting guides, and knowledge
base articles to improve team effectiveness.
• Participate in on-call rotations and provide timely responses to urgent support requests to meet
agreed SLAs.
• Work closely with cross-functional teams (development, QA, DevOps, security, product) to ensure
seamless application performance and delivery.
• Contribute to team learning by sharing expertise, creating runbooks, and improving operational
processes.
• Implement and maintain cybersecurity controls: continuous vulnerability assessment, risk
management, patching, and incident response readiness.
Generic Managerial Skills
• Lead and mentor SRE teams, setting priorities, conducting performance reviews, and developing
career paths.
• Coordinate incident response and stakeholder communication, driving blameless postmortems
and fast, data-driven recovery.
• Align reliability initiatives with business goals through SLO/SLA management, capacity planning,
and budget oversight.
• Define and improve operational processes, tooling choices, and vendor relationships to reduce toil
and increase platform resilience.
