Plano, Texas
•
Today
Key Responsibilities Respond to and resolve high-priority network incidents, including P1 incidents requiring immediate engagement and rapid service restoration.Manage and progress P2 and P3 incidents within the operational support queue.Support manufacturing, warehouse, and office locations throughout North America and the broader global enterprise.Perform troubleshooting across OSI Layers 1 through 4 to isolate faults and restore services.Diagnose network outages, slowness, connectivity issues
Full-time
Depends on Experience




