IT Project Support Technician

New York, NY, US • Posted 1 day ago • Updated 2 hours ago
Full Time
On-site
USD 70,000.00 per year
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Japanese
  • Health Insurance
  • Project Management
  • Preventive Maintenance
  • Performance Management
  • English
  • Inventory
  • Auditing
  • Asset Management
  • ServiceNow
  • Project Coordination
  • Network
  • Computer Hardware
  • Network Cabling
  • Migration
  • Sales Operations
  • Billing
  • Documentation
  • Scheduling
  • Administrative Support
  • Sales
  • Communication
  • IT Infrastructure
  • Management
  • Customer Service
  • Problem Solving
  • Conflict Resolution
  • Technical Support
  • Hardware Installation
  • Mobile Devices
  • IT Asset Management
  • Computer Networking
  • Cabling
  • Data Centers

Summary

Job Details
  • Job Title: IT Project Support Technician
  • Client: Confidential (Japanese IT Company)
  • Working Location: NYC / NJ / CT
  • Working Style: Hybrid
  • Employment Type: Full-time
  • Salary: $70,000 annually
  • Benefits: Full Benefits (Medical Insurance, 401(k), PTO)
  • Visa Support: Not Available
  • Working Hours: Monday - Friday, 9:00 AM - 5:00 PM
  • Language: English
  • Start Date: August 10, 2026

Key Responsibilities
IT Asset Management
  • Perform IT asset inventory, audits, and disposal at client offices and data centers.
  • Coordinate IT asset management projects with clients, vendors, and internal teams.
  • Prepare and maintain IT asset management reports.
  • Update asset management systems such as ServiceNow and DCTrack.
On-site Project Support
  • Perform network cable patching and connectivity support.
  • Validate user desktop equipment and troubleshoot hardware/software issues.
  • Trace, label, and organize network cabling within IDF rooms.
  • Perform rack-and-stack installation of IT equipment.
  • Assist with various infrastructure deployment and migration projects.
Sales Support (Temporary Assignment)
  • Prepare client billing documentation.
  • Create monthly service reports.
  • Coordinate project resources and scheduling.
  • Provide administrative support to the sales and project teams.

The Right Candidate Will Possess
  • Strong organizational and communication skills.
  • A hands-on approach to IT infrastructure and field support.
  • The ability to manage multiple tasks and priorities.
  • Excellent customer service and problem-solving abilities.
  • Flexibility to travel locally and support projects at client sites.
  • A team-oriented mindset with a willingness to learn.

Required Qualifications & Skills
  • 1-3+ years of experience as a Field Technician, IT Support Technician, or similar technical support role.
  • Experience with IT hardware installation, maintenance, and troubleshooting.
  • Familiarity with mobile devices, service software, and standard computer applications.
  • Experience with IT asset management is highly preferred.
  • Basic understanding of networking, cabling, and data center environments.
  • Ability to accurately document service activities and technical reports.
  • Valid U.S. driver's license with a clean driving record.
  • Willingness to travel locally/regionally and work flexible hours when needed.
  • Ability to work in customer sites, data centers, and other technical environments.
  • Ability to lift up to 50 lbs and perform physical tasks such as standing, climbing, kneeling, and reaching for extended periods.
  • Must be legally authorized to work in the United States without current or future visa sponsorship.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91130525
  • Position Id: bbbbc9f6c9d913556cc37940b23f8266
  • Posted 1 day ago
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