Sr. Systems Engineer (Storage and Backup) - ONLY W2

Team Overview

You will be a part of the Technical Solutions Services team. The role of a Senior Storage & Backup Engineer is to design, implement, manage and maintain storage solutions . You will be providing Level 3 support to Storage and Backup environment. You will provide administration and engineering support on multiple OS platforms in a multi-vendor environment, while working closely with architecture, application development, database, server and networking teams. In addition, you will continuously participate in developing, defining and simplifying processes to improve services. For new initiatives or critical upgrades, you will work closely with Business/Application Development & Engineering teams during project analysis and design phases and with the Operations team during the implementation and post go-live support.

Duties/Day to Day Overview

Design, implement, manage, and maintain storage solutions

Leads and participate in installation and configuration activities of storage and backup systems.

Provision and decommission storage in accordance with documented procedures

Managing and troubleshooting NFS exports and CIFS Shares

Supports resolution of production support incidents

Troubleshoots issues across development, test and production systems

Routinely monitors all systems within the storage and backup domain

Performs systems resource optimization activities

Participates in systems management, and security compliance activities

Oversees monitoring, system access and configuration management

Understanding of application /database design & integration with storage systems

Identifies automation opportunities by communicating and collaborating with the team

Researches and recommends automation and monitoring tools

Develops and maintains procedures and storage system documentation

Create Knowledge Base articles of operational tasks to streamline support and empower first and second level support to resolve issues

Document the design, operation and troubleshooting of technology platforms and procedures

Automate repeatable task using scripting & Ansible

Research new technologies and processes

Participates in On-Call rotation support

Top Requirements

(Must haves)

Actively working in production environment

Production support experience in Storage & Backup Administration

Solid understanding of large-scale Storage Area Network & Systems (NetApp , EMC , HPE , IBM, Cisco, Rubrik & Brocade)

NetApp Grid

Knowledge of technologies such as operating systems (AIX, Linux, Windows, VMware)

Bachelor’s or master’s degree in computer science or relevant subject