CRM Lead
Contract Corp To Corp
Contract W2
Contract Independent
No Travel Required
Remote
$65 - $70/hr
Business Needs Inc.
Fitment
Dice Job Match Score™
⏳ Almost there, hang tight...
Job Details
Skills
- mulesoft
- Data Analysis
- Scripting
- JavaScript (Programming Language)
- Oracle Service Cloud
- Genesys
- Oracle Integration
- PHP (Programming Language)
Summary
Title: Oracle CRM Lead
Location: Remote
Duration: Long time contract
Required Skills
- 5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion).
- Solid understanding of customer service operations and CRM/contact center best practices.
- Strong communication, stakeholder management, and onsite leadership skills.
- Ability to create detailed functional and technical documentation.
- Experience managing projects in cross-functional enterprise environments
- Oracle certifications (e.g., Oracle B2B Service Certified).
- Familiarity with scripting (JavaScript, PHP) in Oracle Service Cloud.
- Experience with middleware/integration tools (e.g., MuleSoft, Oracle Integration Cloud).
- Understanding of customer experience analytics and reporting (e.g., Oracle BI, Genesys reporting).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: RTX1ccdf8
- Position Id: 218-45278-
- Posted 17 hours ago
Company Info
A TEAM YOU CAN RELY ON FOR ALL YOUR NEEDS
Business Needs Inc is a leading provider of managed IT services globally. We started in 2004 as an IT solutions company providing a small selection of services such as website management solutions and Call Center support. Taking this approach enabled us to effectively partner with our clients to understand their complex business challenges and provide effective technical solution. As the years passed demands grew, and so did our team, while not losing the effectiveness of our partnering. In 2008 new services were added to our portfolio such as; In-house IT Project Management, Professional Resourcing, and Managed Services.
Business Needs Inc. has now taken this wealth of knowledge and expertise and bringing it to the small and medium sized business who so desperately needs quality IT systems and support.
Our company is comprised with a knowledgeable information technology solutions team. Each team member possesses unique and valuable skills in their specific area that allows creating end-to-end alongside of our clients impeccable.
We believe in partnering the right team member to our client so their business needs are thoroughly understood, allowing us to incorporate the technology and the process needed to solve any type of problem and provide the highest delivery possible.
If you are looking for a diverse, well rounded team that has the technology expertise contact Business Needs Inc. to request a free assessment of consultation of your IT Process.
Business Needs Inc is a leading provider of managed IT services globally. We started in 2004 as an IT solutions company providing a small selection of services such as website management solutions and Call Center support. Taking this approach enabled us to effectively partner with our clients to understand their complex business challenges and provide effective technical solution. As the years passed demands grew, and so did our team, while not losing the effectiveness of our partnering. In 2008 new services were added to our portfolio such as; In-house IT Project Management, Professional Resourcing, and Managed Services.
Business Needs Inc. has now taken this wealth of knowledge and expertise and bringing it to the small and medium sized business who so desperately needs quality IT systems and support.
Our company is comprised with a knowledgeable information technology solutions team. Each team member possesses unique and valuable skills in their specific area that allows creating end-to-end alongside of our clients impeccable.
We believe in partnering the right team member to our client so their business needs are thoroughly understood, allowing us to incorporate the technology and the process needed to solve any type of problem and provide the highest delivery possible.
If you are looking for a diverse, well rounded team that has the technology expertise contact Business Needs Inc. to request a free assessment of consultation of your IT Process.
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