Customer Service Representative

Remote • Posted 2 hours ago • Updated 2 hours ago
Contract W2
Remote
Depends on Experience
Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Job Details

Skills

  • customer service
  • Customer support
  • email

Summary

  • Customer support / customer service experience, ideally in a software company
  • Strong written communication for handling email-based support
  • Comfort managing customer calls via phone or Zoom
  • Ability to work in a tiered software support model
  • Familiarity with tools like Front, Calendly, and Zoom
  • Strong empathy and positive customer-facing energy
  • Ability to manage a steady support queue, including ~30 45 email tickets per day and ~5 10 calls per day
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10350483
  • Position Id: 9067653
  • Posted 2 hours ago
Contact the job poster
VP

Vipin Paliwal

Recruiter @ Vertogic
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Remote or Houston, Texas

Today

Full-time

Remote

Yesterday

Easy Apply

Full-time, Third Party

Depends on Experience

Remote

5d ago

Easy Apply

Full-time, Third Party

Depends on Experience

Remote or Tempe, Arizona

Today

Easy Apply

Full-time

Competitive

Search all similar jobs