The IT Services Cost & Delivery Analyst role analyzes for IT services using a structured, activity-based approach. This role works directly with service catalogs, statements of work, architecture diagrams, and operational data to understand how IT services are designed, delivered, and supported, and to estimate associated labor, infrastructure, licensing, and operating costs.
In this position, you will use established IT service management (ITSM) and financial governance methods to analyze costs, provide guidance to internal teams, and support cost optimization and convergence activities. You will collaborate with global IT, procurement, finance, and external service provider teams to ensure competitive, transparent, and sustainable IT service cost structures from early planning through steady-state operations.
Multiple roles may be fulfilled within this job posting, covering various IT service domains such as Infrastructure, Application Services, Cloud & Hosting, End-User Services, Cybersecurity, and Digital Platforms. Position fulfillment will utilize applicant background and experience aligned with internal service needs. Success in this role requires curiosity, agility, analytical thinking, and a collaborative mindset within a fast-paced, global IT environment.
Our Benefits - Designed with You in Mind
Comprehensive Health & Well-being Coverage
From your very first day, you?ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.
Generous Paid Time Off
We believe in work-life balance. That?s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.
Competitive Retirement Savings Plans
We help you plan for the future with:
- An employer match on contributions to your 401k, Roth, and Catch-Up plans
- An employer contribution, even if you don?t contribute
Income Protection & Insurance Options
Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.
Company Vehicle Lease Program
Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.
Family Building Benefit
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.
Support for Your Growth and Giving Back
We believe in investing in your future and your passions:
- Tuition reimbursement
- Student loan refinancing programs
- 18 paid volunteer hours each year to make a difference in your community
And so much more!
When you join us, you?re not just building a career - you?re joining a company that supports you, inside and outside of work.
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