Site Reliability Engineer

Position Summary

We are seeking a Senior Site Reliability Engineer (Sr SRE) to provide production support and reliability engineering for multiple enterprise-scale technology platforms. This role focuses on ensuring the availability, performance, resiliency, and operational stability of systems supporting enterprise security, automation, orchestration, CI/CD pipelines, and cloud platforms.
The ideal candidate has deep experience supporting complex, distributed enterprise solutions, excels in incident response and troubleshooting, and collaborates effectively with engineering and product stakeholders to improve system reliability and operational maturity.

Key Responsibilities

• Provide Senior-level production support for multiple enterprise platforms, including participation in on-call rotations.
• Monitor system health, availability, and performance to ensure compliance with operational and reliability standards.
• Serve as an escalation point for complex incidents, performing detailed troubleshooting and root-cause analysis.
• Lead or contribute to problem management efforts, including post-incident reviews and implementation of preventive actions.
• Collaborate with engineering, product, and operations stakeholders to influence designs that improve reliability, scalability, and supportability.
• Support and operate enterprise platforms across areas such as:
  • Security and endpoint management
  • Infrastructure automation and configuration management
  • Workflow orchestration
  • CI/CD pipelines and artifact repositories
  • Cloud and hybrid environments
• Implement automation and scripted solutions to reduce manual effort and improve operational efficiency.
• Utilize monitoring, logging, and application performance management tools to proactively identify and resolve issues.
• Manage incidents, changes, and service requests using enterprise IT service management tools.
• Create and maintain operational documentation, runbooks, dashboards, and standard operating procedures.
• Support platform upgrades, maintenance activities, and capacity/performance planning initiatives.

Required Qualifications

• 5-10 years of experience supporting enterprise-scale production systems.
• Strong experience supporting multiple enterprise solutions across one or more of the following domains:
  • Enterprise security platforms
  • Automation and orchestration tools
  • Workflow automation
  • CI/CD pipelines
  • Cloud platforms
• Hands-on experience with Linux and Windows system administration.
• Experience with automation and infrastructure-as-code tools, such as:
  • Ansible / Ansible Tower
  • Terraform
• Proficiency in one or more programming or scripting languages, including:
  • Python
  • Java
  • .NET
• Experience using enterprise monitoring, logging, and observability tools, such as:
  • Dynatrace
  • Splunk
  • Tivoli ITM
  • SiteScope
• Experience supporting IT service management (ITSM) processes using tools such as ServiceNow or BMC Remedy.
• Strong analytical, troubleshooting, and documentation skills.
• Ability to operate effectively in a fast-paced, highly regulated enterprise environment.

Preferred Qualifications

• Experience supporting enterprise security, endpoint, and configuration management platforms.
• Familiarity with CI/CD tooling such as artifact repositories and pipeline security scanning.
• Experience supporting hybrid or cloud-native environments.
• Exposure to SRE best practices, including:
  • SLIs, SLOs, and error budgets
  • Observability and reliability metrics
• Experience developing dashboards or operational reporting using analytics or visualization tools (e.g., Tableau).
• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).

Job Type & Location
This is a Contract position based out of Chandler, AZ.
Pay and Benefits
The pay range for this position is $70.24 - $70.24/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Chandler,AZ.
Application Deadline
This position is anticipated to close on Apr 26, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.