Data Capital Inc
Data Capital Inc

IT Support Specialist / Desktop Support Technician

Petersburg, VA, US • Posted 5 hours ago • Updated 4 hours ago
Contract W2
6 Months
No Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • CompTIA
  • Help Desk
  • IT Security
  • Software Troubleshooting
  • Network+
  • Software Installation
  • Technical Support
  • Computer Hardware
  • Customer Service
  • Laptop
  • Master Data Management
  • Microsoft
  • Microsoft Windows
  • OS X
  • Printers
  • Repair
  • Remote Support
  • Technical Writing
  • Videoconferencing
  • Mobile Device Management

Summary

Job Description:

We are seeking an IT Support Specialist with 2+ years of experience in desktop support, hardware/software troubleshooting, and end-user technical support. The candidate will support Windows and macOS environments, desktops, laptops, printers, scanners, and classroom technology.

Responsibilities:

  • Install, configure, maintain, and troubleshoot desktops, laptops, macOS devices, printers, and peripherals.
  • Provide Windows and macOS hardware/software support.
  • Manage IT inventory, asset tracking, device provisioning, and deployment.
  • Support classroom technologies, including projectors, smartboards, Zoom, and Microsoft Teams.
  • Provide technical assistance and training to faculty and staff.
  • Maintain technical documentation and follow IT security and compliance policies.

Required Skills:

  • 2+ years of Desktop Support / Help Desk / IT Support experience.
  • Windows and macOS troubleshooting.
  • Hardware and software installation and repair.
  • IT Asset and Inventory Management.
  • Strong communication and customer service skills.
  • Basic knowledge of IT security and data privacy.

Preferred Skills:

  • Apple/macOS device provisioning and deployment.
  • MDM tools: Jamf, Kandji, or Mosyle.
  • CompTIA A+, Network+, or Google IT Support certification.
  • Classroom and video conferencing technology support.

Additional Requirements: Must work 100% on-site and be able to lift equipment up to 30 lbs. and perform physical installation tasks.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91052859
  • Position Id: 9141421
  • Posted 5 hours ago
Contact the job poster
Bheeshma Maha

Bheeshma Maha

Recruiter @ Data Capital Inc

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