SCCM Engineer
Houston, TX, US • Posted 1 day ago • Updated 1 day agoDice Job Match Score™
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Job Details
Skills
- SCCM
- VMWare Horizon
- ITIL Experience
- Flexera Application Portal
- 3rd level support
Summary
- Develop and execute on plan for increasing overall desktop platform optimization and standardization.
- Ensure operational excellence by managing the SCCM infrastructure and providing best practice guidance.
- Execute patch management strategy and ensure compliance with vulnerability patching.
- Ensure correct installation, configuration, use and maintenance of the Microsoft SCCM Platform.
- Oversee group policy including review of existing policies and proposed changes.
- Create and manage application deployment objects for new and existing software.
- Maintain ongoing communications with support teams regarding application issue resolution and general workstation management support.
- Provide 3rd level support for the desktop platform.
- Work with key platform vendors for support to resolve issues as well as platform strategy development.
- Coordinate release of critical updates and support Windows Servicing Model.
- Provide technical assistance to support groups as needed.
- Monitor Microsoft SCCM Platform health and mitigate identified problems.
- SCCM Client remediation/support, resolving and maintaining SCCM client health on Workstations.
- Package/Troubleshooting/Support Applications Installation. Operating system deployment, creation, update, and maintain.
- Monitor Incident and Service requests, to resolve or reassign the appropriate resources to address.
- Work with different support teams to determine the root cause of the issue and escalate as needed.
- Interacting with clients as needed. Provide mentoring, guidance and professional development support to others on staff when needed.
- Work on special projects as needed. ITIL Experience, understanding of change management processes.
- Some networking experience for troubleshooting SCCM distribution issues.
- Some experience with Elevated Privileged Management system (Similar to CyberArk EPM).
- Some experience with Flexera Application Portal.
- Qualifications and Requirements:
- High School Diploma or equivalent, Bachelors preferred.
- At least five (5) years' experience performing duties similar to those listed.
- Preferred: Experience with application imaging preferred.
- Experience working in an oil and gas setting is preferred.
- VMWare Horizon experience preferred.
- Excellent written and verbal communication skills.
- Excellent written and verbal communication skills.
- Dice Id: RTX16eb70
- Position Id: 8869277
- Posted 1 day ago
Company Info
We are a global consulting, technology services, training and outsourcing company. By using leading technologies and providing a solution tailored to organization's needs, we can help companies and governments increase productivity, improve business outcomes and support greater business agility.
We collaborates with clients to help them become high-performance businesses.We focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process reengineering.
We address your business challenges and unlocks business value by applying proven process methodologies with integrated IT solutions and applies business excellence frameworks to enhance effectiveness and optimize business processes.
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