Data Center Operations-Manufacturing-67203

=== POSTING ==

Data Center Operations Manufacturing-Phoenix, AZ - 85043 Key Responsibilities

• Lead and manage all aspects of the Manufacturing Data Center / Data Rooms at the site.
• Ensure data room operations align with documented customer and global engineering standards.
• Govern physical access and supervise all on-site data room activities.
• Maintain data room documentation, rack elevations, space utilization, and structured cabling.
• Coordinate with Facilities on power, UPS, cooling, capacity planning, and preventive maintenance.
• Act as IT Operations Delivery Lead for hosting services at the site.
• Serve as Single Point of Contact for major incidents; lead resolution of manufacturing-impacting issues.
• Perform root cause analysis and implement long-term corrective actions.
• Act as escalation point for local IT teams on enterprise infrastructure incidents.
• Coordinate with global infrastructure teams for planned changes and maintenance windows.
• Represent the site in Change Advisory Board (CAB) meetings.
• Support manufacturing IT projects from an infrastructure and hosting perspective.
• Ensure compliance with GxP, SOX, and regulatory requirements (FDA audits, validations).
• Maintain awareness of manufacturing applications and site-specific IT infrastructure.

Qualifications & Experience

• 7+ years of hands-on Data Center Operations experience.
• 10+ years overall IT support experience, including manufacturing environments.
• Strong experience with racking, cabling, labeling, decommissioning, and hardware lifecycle management.
• Knowledge of data center facilities infrastructure, virtualization, high availability, and disaster recovery.
• Experience with infrastructure qualification and validation of computerized systems.
• Familiarity with ITIL framework and ITSM tools (ServiceNow preferred).
• Experience supporting regulatory audits (FDA, GxP, SOX).
• Ability to manage multiple priorities in a fast-paced, complex environment.
• Willingness to provide 24x7x365 operational support coverage.
• Strong communication, collaboration, and stakeholder management skills.
• General understanding of cybersecurity controls and IT security practices.

Education

• Bachelor's degree or equivalent relevant work experience.
• ITIL certification preferred.
• Formal Data Center Management training is a plus.

**ALL successful candidates for this position are required to work directly for PRIMUS. No agencies please only W2**

For immediate consideration, please contact:

Arun
PRIMUS Global Services
Phone:
Email: