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AI Support -Full stack engineer - 100% Remote

Remote • Posted 8 hours ago • Updated 8 hours ago

Contract W2

Contract Independent

Contract Corp To Corp

9 Months

No Travel Required

Able to Sponsor

Remote

Depends on Experience

Fitment

Dice Job Match Score™

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Job Details

Skills

Artificial Intelligence
Java
Application Support
GCP
Continuous Integration and Development

Summary

We are looking for a full-stack engineer and AI support engineer who leads L2/L3 application support and engineering activities. Act as the primary customer-facing technical lead responsible for incident management, release coordination, stakeholder communication, RCA leadership, application stability and continuous improvement initiatives. Own technical governance while collaborating with offshore teams to ensure 24x7 operational support

Mandatory Skills

Full Stack Development
Java
Spring Boot Microservices
REST API design and troubleshooting
Redis
Distributed application architecture
API integrations and orchestration patterns
Cloud Platform
Google Cloud Platform
GKE Google Kubernetes Engine
Kubernetes concepts and troubleshooting
PubSub
Cloud Monitoring Logging
Apigee API Gateway
Alloy DB
Scheduler and Workflow concepts
AI Application Support
AI enabled application support
Google ADK Agents
Gemini API integrations
RAG based application architectures
AI service consumption and troubleshooting
Prompt execution flow understanding
AMS Production Support
L2L3 Support
Incident Management
Problem Management
Root Cause Analysis RCA
Release Management
Change Management
Service Request Fulfilment
SLA Management
Production Support
Leadership
Customer facing leadership
Technical governance
KT management
Offshore coordination
Executive communication
Risk and escalation management
Good to Have Skills
Dataflow
Healthcare Life Sciences domain experience
DevOps CICD tools
AIled operations tools and automation

Key Responsibilities

Serve as overall technical lead for BidIQ Pricing Engine Guidance Engine and Enabler Switch support
Lead P1P2 incident bridges and critical production escalations
Drive RCA reviews and preventive actions
Coordinate releases, deployments, and post-production validations
Guide offshore support engineers and cloud engineers
Participate in governance reviews, service reporting and client leadership meetings
Support minor enhancements and continuous improvement initiatives
Own transition KT validation and operational readiness activities

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10416061
Position Id: 9049366
Posted 8 hours ago

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