Job Title: Technical Program Manager
Location : Onsite at Santa Clara, CA - Hybrid
Duration: 4 Months, potential for extension
5 hrs per day /25 hr per week
Duties: Top Requirements: Enterprise Tech Program & Project Management, Enterprise Systems & Business Process Fluency, ExecutiveLevel Communication & Stakeholder Management, Analytical & Reporting Skills, Ability to Operate in Ambiguous, FastPaced Environments
Role Summary
We're looking for a Program Manager within the Enterprise Program Management Office (ePMO) who can drive complex, cross functional programs spanning enterprise systems, business processes, and operational execution. This role blends strong program management fundamentals with technical and business systems fluency.
This position is initially a four-month role, with the potential for extension, and is designed to augment senior program leadership capacity. The Program Manager will work closely with a Senior Program Manager to support large, multi workstream initiatives, while also independently leading smaller programs and workstreams end-to-end.
This role is ideal for an experienced program manager with a consulting mindset who thrives in fast paced, ambiguous environments and can translate business needs into structured plans, clear execution, and executive ready insights.
What You'll Do
Program Leadership & Delivery
Partner with a Senior Program Manager to support large enterprise programs, helping manage scope, milestones, dependencies, risks, and delivery cadence.
Independently own and deliver smaller programs or discrete workstreams, from intake through delivery and operational handoff (strategy plan execute stabilize).
Run and support core program rituals including planning sessions, status reviews, dependency tracking, risk/issue management, and executive readouts.
Translate business objectives and stakeholder requirements into clear program plans, timelines, and success metrics.
Enterprise Systems & Process Enablement
Support initiatives involving enterprise platforms such as Amazon Connect, Salesforce, and NetSuite, partnering with IT, Business Systems, and functional teams.
Contribute to programs that span Lead-to-Cash, Customer Experience, Finance, and Procurement processes in a large, enterprise software environment.
Help ensure systems and process changes are well sequenced, clearly documented, and aligned to business outcomes.
Champion data quality, system hygiene, and clear ownership across integrated systems and reporting.
Stakeholder Management & Communication
Work closely with cross functional partners including IT, Business Systems, Finance, Sales Ops, Customer Experience, Procurement, and Security.
Prepare executive ready dashboards, status updates, and presentations with clear narrative, insights, and recommendations.
Communicate program progress, risks, and tradeoffs with clarity and confidence to both technical and nontechnical audiences.
Escalate issues with context, options, and data-backed recommendations.
Operational Excellence & Analytics
Develop and maintain program dashboards, reports, and documentation using tools such as Excel, Power BI, Tableau, Smartsheet, or similar.
Analyze program data to identify trends, risks, and opportunities for improvement.
Support process improvement initiatives by applying structured problem solving and consulting best practices.
Ensure strong program hygiene including RAID logs, decision tracking, documentation, and governance artifacts.
Agile & Ways of Working
Support agile execution where applicable by coordinating backlogs, milestones, and cross team dependencies.
Facilitate meetings and working sessions, remove blockers, and follow up on action items to maintain delivery momentum.
Continuously identify opportunities to improve delivery efficiency through automation, AI, and tooling.
Skills: Required Experience & Skills
5 10 years of experience in program management, project management, business analysis, or management consulting.
Experience working in or with enterprise technology, SaaS, or business systems teams.
Demonstrated ability to support senior program leaders while also leading smaller initiatives independently.
Strong analytical skills with experience producing executive level reporting and insights.
Proficiency with analytics and visualization tools (Excel, Power BI, Tableau) and PM tools (Smartsheet, Jira, Microsoft Project).
Ability to operate effectively in ambiguous, fast-moving environments with multiple stakeholders.
Excellent written and verbal communication skills with a strong executive presence.
Bachelor's degree in business, operations, analytics, or a related field.
Preferred Qualifications
Familiarity with Amazon Connect, Salesforce, and/or NetSuite.
Exposure toLead-to-Cash, Customer Experience, Finance, or Procurement processes in an enterprise software company.
Experience in a PMO, transformation office, or consulting environment.
Demonstrated interest in AI, automation, and operational efficiency.
Strong organizational skills, attention to detail, and proactive problem-solving mindset.
Never miss an opportunity! Create an alert based on the job you applied for.