Certified NiCE Developer

Remote • Posted 17 hours ago • Updated 17 hours ago

Contract Independent

Contract W2

Occasional Travel Required

Remote

$60 - $70/hr

VensIT Corp

Fitment

Dice Job Match Score™

🫥 Flibbertigibetting...

Job Details

Skills

Nice
NLU
NLP
AI
Cxone

Summary

Job Title: Certified NiCE Developer

Location: Remote with Occasional Travel in a Quarter to Columbus, OH - Expenses Paid by Client

Contractual Project

Professional & Technical Skills:

Experience across functional and technical Voice and Non-Voice solutions: Conversational AI, NLU, NLP, SMS, Email, Chat, web etc. applications solutions using application development tools.
Experience in implementing at least 1 NICE inContact / CXone project a must (which involves integration with CRM as well as Agent screen pop), design and application experience on implementing multichannel self-service/IVR and DFO solution.

Experience and knowledge of Contact Center Solution Infrastructure Components: Those around routing, reporting, recording, multi-media (SMS, email, chat) WhatsApp, outbound, callback & inbound IVR solutions, chatbot, voice Bot
Knowledge of Web Integration with Orchestration applications: Use AI and Natural Language processing (NLU Engines), knowledge of cutting-edge technologies including chat and voice Bot, AI, RPA
Experience in auxiliary systems: Including WFM, Recording, Virtual Hold, Quality Management will be a plus.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10432368
Position Id: 8882714
Posted 17 hours ago

Company Info

About VensIT Corp

At Vensit, we are your trusted partner in IT consulting and job placement solutions. Headquartered in the New Jersey USA, we specialize in bridging the gap between cutting-edge technology and dynamic talent needs.

With a deep commitment to excellence, we provide tailored IT consulting services that empower businesses to thrive in the digital age. Our expert consultants deliver innovative solutions, ensuring your organization stays ahead in an ever-evolving tech landscape.

In addition to consulting, we take pride in connecting top talent with leading companies. Our robust recruitment process ensures the perfect match for both candidates and organizations, fostering growth and success on both ends.

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