Required Skills & Experience
10+ years of Program, Product, or Engineering Management experience in enterprise
environments
Strong background in QA Test Engineering, including:
o Test strategy, test planning, and execution
o UAT leadership and validation frameworks
o Defect management and release quality governance
Deep expertise in Order-to-Cash (O2C), including:
o Subscription billing & invoicing
o Payments and revenue lifecycle
o Customer onboarding and service provisioning
Proven experience building and scaling programs from 0 1
Experience owning multi-program portfolios with complex dependencies
Experience delivering global / multi-region programs
Strong understanding of:
o High-volume transactional systems
o Usage-based or subscription billing models
o Taxation (sales tax, VAT, GST) and compliance requirements
Experience with test automation frameworks and QA tools
Proficiency with Jira, Agile methodologies, and backlog management
Strong stakeholder management across executive, business, and technical teams
Proven ability to drive accountability, ownership, and measurable outcomes
Preferred Qualifications
Experience with:
o Subscription billing platforms (Zuora, Chargebee, Recurly)
o Payment systems (Stripe, Adyen, Braintree)
o ERP systems (Oracle, SAP)
Experience in connectivity, telecom, or infrastructure-based service environments
Exposure to:
o Service provisioning and activation systems
o Usage-based billing and metering platforms
Background in building or scaling QA automation frameworks (Selenium, Cypress,
API testing tools, etc.)