Job DescriptionYou enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Data & Analytics Platform, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
The ideal candidate will possess strong data analytical skills along with exceptional leadership, client and relationship management skills. Must have proven successes in balancing long term strategic vision with the ability to create, practical, actionable plans that are coherent and understood by all stakeholders. Beyond excellent analytical skills, the ideal candidate will be innovative, commercially inclined to create genuine business value through the alignment of technology, data and business interests. Ideal for high caliber analytics talent with a strong affinity for payments innovation and big data technology affinity.
Job responsibilities- Develop and plan required analytic projects in response to Merchant Services - Product Platform strategy and roadmap
- Focus on delivering actionable recommendations to merchants on how to optimize their payment performance (authorizations, charge backs, cost of payments)
- Work on cross LOB projects to provide insights on new product offerings that can maximize growth opportunities
- Deliver deep, actionable consumer insights that support merchant's growth agenda
- Develop visualizations of analytics insights in Tableau (for consumption of relevant stakeholders)
- Contribute to "productization" analytical insights in collaboration with cross-functional teams
- Develop new analytical modeling methods and/or tools as required
- Work with business domain experts and application developers to identify data relevant for analysis
- Create data definitions for new database file/table development and/or changes to existing ones as needed for analysis
- Collaborate conjunction with data owners and department managers, contribute to the development of data models for analytics
- Collaborate with unit managers, end users, development staff, and other stakeholders to integrate data mining results with existing systems
- Execute analytical projects as an individual contributor; Apply quality assurance best practices for analytics services; Adhere to change control and testing processes for modifications to analytical models
Required qualifications, capabilities, and skills- 6+ years of working in large and medium project teams, as a contributing member in self-directed roles
- Bachelor's Degree in Business Analytics, Finance, Computer Science, Mathematics or related field of study; Advanced Degree
- Expertise in data mining, quantitative research techniques, theories, principles, and practices
- Experience in the payments industry and/or technology-enabled industries
- In-depth understanding of the payments value chain (merchants, brands, acquirers, networks, issuers) and associated data assets - or in-depth understanding of consumer insights
- Deep experience across the full range of database and business intelligence tools (especially SQL on Snowflake, Alteryx, Tableau); publishing and presenting information in an engaging way
- Ability for rapid prototyping in Tableau
- Data Science experience in R, Python
- Intensive, recent experience in assessing and sourcing data needs
- Strong familiarity and experience with data preparation and processing - such as assessment of data quality, new variable creation, variable selection, etc.
- Detailed orientation and a commitment to innovationent
Preferred qualifications, capabilities, and skills- Demonstrated prior experience working in a highly matrixed, complex organization
- Strong interpersonal and communication skills, ability to work across functions as well as with outside parties to ensure alignment and timely implementation of initiatives
- Ability to build trust-based relationships; Strong aptitude for technical concepts and ideas; Ability to work well within deadlines
- Executive presence and presentation skills
- Strong written and oral communication skills
- Understanding "deep data" environments, ideally with a Merchant mindset
- High achievement orientation with ability to lead and motivate others around results
About UsJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the TeamA part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.
Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.
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