Business Analyst

Client is looking for Analyst to support a long-term (5–7 year) smart meter installation initiative. These analysts will play a key role in improving operational efficiency by collecting, organizing, and analyzing data from active work orders and field operations, with a focus on installation, repair, and maintenance processes. They will be responsible for developing insights and reporting around key performance metrics across the gas operations team, identifying trends, gaps, and opportunities to streamline workflows and standardize processes. As the project matures, the role will evolve into analyzing real-time smart meter data—including pressure, temperature, and leak indicators—to identify anomalies and determine whether issues stem from network systems or physical meter failures, ultimately supporting more proactive, data-driven decision-making across the organization.

Skills:
• Verbal and written communication skills, attention to detail, customer service and interpersonal skills.
• Ability to work independently and manage one’s time.
• Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
• Ability to apply accounting and mathematical principles to work as needed.
• Previous experience with computer applications, such as MS Office, Power BI and SAP; Utility or Gas experience a Plus.