Senior Manager - Technology Transformation & Operations

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary:

The Senior Manager - Technology Strategy, Transformation & Operations plays a critical role in enabling the success of the Digital Engineering organization by driving transformation initiatives, strengthening operating rhythms, and improving organizational effectiveness.

This role partners closely with engineering, product, platform, and AI leaders to coordinate strategic initiatives, support large-scale digital transformation efforts, and ensure effective communication and alignment across the organization.

The ideal candidate brings strong program leadership, change management expertise, and the ability to operate at both strategic and operational levels within a fast-paced technology organization.

Responsibilities:

Digital Transformation Leadership
Support execution of strategic transformation initiatives across the Digital Engineering organization.
Coordinate large-scale modernization efforts including platform evolution, digital experience improvements, AI adoption, and engineering productivity initiatives.
Help drive change management strategies that enable teams to successfully adopt new platforms, tools, and operating models.

Strategic Program Coordination
Track and coordinate cross-team initiatives spanning Digital Experience, Platform Engineering, AI, SRE, and Integrations.
Establish mechanisms to monitor progress, risks, and dependencies across complex transformation programs.
Ensure leadership visibility into critical milestones, program health, and execution outcomes.

Organizational Operating Rhythm
Manage the operating cadence of the Digital Engineering leadership team, including:
Leadership staff meetings
Quarterly planning
Strategic reviews
Organizational communications
Help ensure alignment across engineering, product, and platform teams.

Leadership Enablement
Support the VP of Digital Engineering in preparing key leadership materials, strategic updates, and executive communications.
Help translate strategic priorities into operational execution across teams.
Enable leaders to focus on innovation, architecture, and delivery by removing operational friction.

Organizational Culture & Engagement
Partner with leadership to strengthen employee engagement, collaboration, and organizational morale.
Help drive initiatives that promote a strong engineering culture, continuous improvement, and transparency across teams.
Support communication strategies that reinforce the organization's mission, goals, and transformation journey.

Qualifications

Required
8+ years of experience in program management, strategy, operations, or transformation roles within technology organizations.
Strong experience coordinating cross-functional initiatives across engineering, product, and platform teams.
Demonstrated ability to drive organizational change and large-scale transformation initiatives.
Exceptional communication and stakeholder management skills.

Preferred
Experience supporting senior technology executives or large engineering organizations.
Familiarity with modern digital platforms, cloud-native architectures, AI/ML initiatives, or enterprise transformation programs.
Experience working within healthcare, digital platforms, or large-scale enterprise technology environments.

Education:

• Bachelor's degree or equivalent professional experience

Pay Range

The typical pay range for this role is:

$130,295.00 - $260,590.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

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We anticipate the application window for this opening will close on: 03/13/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.