IT Technician

Archon Resources
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Job Details
Skills
- Desktop Support
Summary
Location: Denver, Colorado
Duration- 6-month contract
A banking institution is seeking an IT Technician (Desktop Support) contractor to support the Distributed Services organization. This role is responsible for delivering hands-on technical support to end users, ensuring reliable operation of desktop hardware, software, and peripherals across the enterprise. The technician will work within a centralized support model, handling incidents and service requests while contributing to device lifecycle management and IT initiatives.
Core Responsibilities
- Provide day-to-day support for hardware and software issues- Troubleshoot and resolve end-user issues
- Perform IMAC activities (Installs, Moves, Adds, Changes)
- Manage incidents and service requests in ServiceNow
- Meet service level objectives (SLOs)
- Configure and deploy workstations
- Support PC refresh and lifecycle management
- Track and manage IT assets
- Deliver strong customer service
- Collaborate with internal teams and vendors
Required Skills & Experience
- 3–5 years of desktop support experience- Strong troubleshooting of Windows OS, hardware, and peripherals
- Experience with Microsoft 365
- Working knowledge of networking concepts
- Experience with ITSM tools (ServiceNow preferred)
- Dice Id: 91075133
- Position Id: 6722
- Posted 2 days ago
Company Info
Archon Resources, a distinguished staffing and recruiting firm, excels in direct hire and contract placement across Tulsa, Dallas, Oklahoma City, Austin, and Northwest Arkansas. Founded by industry veterans Aaron Sams and David Moore Archon began as a boutique agency with a niche focus on high-level professional staffing. Leveraging their robust backgrounds in IT and finance, they have shaped Archon into a consultancy as much as a staffing firm, offering unparalleled expertise and insight.
Our seasoned teams specialize in the placement of Finance & Accounting, Information Technology, Engineering and Operations, adeptly meeting all your team needs. At Archon, we pride ourselves on our ability to connect exceptional talent with leading companies, building lasting relationships and delivering superior results. When experience matters and you need a partner who understands the intricacies of your industry, Archon Resources is prepared to get the job done efficiently and effectively. This commitment to excellence and a deep understanding of the sectors we serve is what we call The Archon Way.
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