Application Support (Kafka, IBM MQ) - Fulltime

Chandler, AZ, US • Posted 2 hours ago • Updated 2 hours ago
Full Time
On-site
Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

  • Kafka
  • Support
  • IBM MQ

Summary

Application Support (Kafka, IBM MQ)

Chandler - Arizona

Fulltime

Job Summary

Seeking a Senior Specialist with 7 to 11 years of experience in Application Support specializing in Kafka and IBM MQ with additional skills in Splunk and Dynatrace

Job Description

Roles and Responsibilities

  • Provide expertlevel support and maintenance for Kafka and IBM MQbased applications within the enterprise environment

  • Monitor and troubleshoot Kafka and IBM MQ clusters to ensure high availability and optimal performance

  • Utilize Splunk and Dynatrace tools for proactive monitoring log analysis and performance tuning

  • Collaborate with development and infrastructure teams to implement scalable and reliable application support solutions

  • Analyze and resolve complex application issues related to Kafka messaging IBM MQ and data streaming

  • Document support processes incident reports and resolution steps to maintain knowledge base accuracy

  • Participate in oncall rotations to provide 247 support for critical Kafka and IBM MQ applications

  • Continuously improve support workflows and automation to enhance operational efficiency

  • Act as the primary point of contact for Kafka and IBM MQ application support incidents and service requests

  • Perform root cause analysis and drive problem resolution for Kafka and IBM MQ related issues

  • Monitor application health using Splunk dashboards and Dynatrace metrics to detect anomalies early

  • Coordinate with cross functional teams to deploy patches upgrades and configuration changes for Kafka and IBM MQ environments

  • Conduct performance tuning and capacity planning for Kafka and IBM MQ clusters to meet business demands

  • Develop and maintain runbooks standard operating procedures and support documentation

  • Mentor junior team members and provide technical guidance on Kafka IBM MQ and monitoring tools

  • Ensure compliance with organizational policies and SLAs for application support services

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90943872
  • Position Id: 2026-42344
  • Posted 2 hours ago
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