Platform Analyst (Senior Associate L1 or Associate L2 )

New York, NY, US • Posted 1 day ago • Updated 3 hours ago
Full Time
On-site
USD $36.00 - 70.00 per hour
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Job Details

Skills

  • Physical Layer
  • Data Link Layer
  • Microservices
  • Root Cause Analysis
  • Knowledge Sharing
  • Batch Processing
  • Data Flow
  • Finance
  • Vulnerability Management
  • Disaster Recovery
  • Testing
  • Failover
  • Systems Analysis
  • Reliability Engineering
  • Communication
  • Microsoft Azure
  • Cloud Computing
  • Linux
  • Java
  • Spring Framework
  • Splunk
  • Grafana
  • Identity Management
  • Kubernetes
  • Blockchain
  • DevOps
  • Continuous Integration
  • Continuous Delivery
  • Incident Management
  • Documentation
  • Continuous Improvement
  • Artificial Intelligence
  • Job Boards

Summary

Join a fast-paced digital assets operations team supporting a blockchain-based tokenization platform in a production-critical environment. This role is ideal for someone who enjoys monitoring complex systems, troubleshooting issues across distributed services, and improving reliability through strong operational discipline and curiosity.
Responsibilities
  • Monitor production environments and respond quickly to alerts, incidents, and service disruptions
  • Investigate and resolve issues across distributed systems, microservices, and cloud-based platforms
  • Coordinate incident triage and resolution with development, infrastructure, and other partner teams
  • Perform root cause analysis and help drive preventive actions to reduce future incidents
  • Support feature rollouts, release validation, and post-release monitoring
  • Assist with observability improvements by working with logs, metrics, traces, and alerting tools
  • Contribute to operational documentation, runbooks, and knowledge sharing
  • Support end-of-day and batch processing, reconciliation jobs, and data flows tied to financial operations
  • Troubleshoot blockchain-related integrations, including node interactions and on-chain/off-chain issues
  • Participate in on-call coverage and support a global, round-the-clock operating model
  • Help with identity and access troubleshooting, vulnerability management, and secure operational practices
  • Contribute to disaster recovery testing, failover validation, and broader resilience efforts
Skills
  • Experience in systems analysis, operations support, or site reliability engineering
  • Strong troubleshooting skills across distributed and production systems
  • Ability to analyze incidents using a data-driven and methodical approach
  • Clear communication skills for working with technical and non-technical stakeholders
  • Strong documentation habits and a collaborative, ownership-oriented mindset
  • Comfort working in a fast-paced environment with shifting priorities
  • Ability to work independently while coordinating effectively with cross-functional teams
  • Willingness to support global time zones and participate in on-call rotations
Preferred Skills
  • Experience with Azure cloud services
  • Familiarity with Linux, Java, and Spring Boot applications
  • Hands-on experience with Splunk, Prometheus, and Grafana
  • Understanding of identity and access management tools such as Okta
  • Experience in Kubernetes-based and containerized environments
  • Exposure to public blockchain ecosystems, nodes, or digital asset platforms
  • Knowledge of DevOps practices, CI/CD pipelines, and release automation
  • Interest in using AI-assisted tools to improve efficiency in incident response and documentation
  • Strong curiosity and a continuous improvement mindset

Horizontal Talent is committed to fostering an inclusive workplace where diverse perspectives, backgrounds, and experiences are valued. We encourage candidates from all backgrounds to apply and bring their unique strengths to the team.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.

Please apply through this online posting or by visiting our Job Board at Applications will be accepted for 4 weeks. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $36 - $70 per hour based on qualifications and experience.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10123528
  • Position Id: 76942
  • Posted 1 day ago

Company Info

About Horizontal Talent

Horizontal Integration offers two service lines. Our staffing agency places IT, digital and creative talent in both contract and permanent roles. Our digital agency provides digital marketing strategy and technology consulting on a project basis. Many of our clients take advantage of both service lines.

We are a certified Minority Business Enterprise, with more than 200 employees across our offices in Minneapolis, Denver, Dallas and Vadodara, India. We ve been consistently growing and profitable since the company was founded in 2003.

Honors:
Recognized as a "2009 Best Place to Work" by Minneapolis/St.Paul Business Journal.

Fact:
Our people and our organization are deeply rooted in IT and interactive marketing.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact us. All applicants applying must be legally authorized to work in the country of employment.

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Krishna Radha

Krishna Radha

Lead Recruiter @ Horizontal Talent

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