Mac Engineer Atlanta - GA - Georgia

Atlanta GA

Job Description:

>> Design and implement standard configurations for Mac devices in line with organizational policies and security standards.

>> Deploy and manage Mac devices using tools like Jamf Pro and Apple Business Manager.

>> Ensure seamless integration of new devices into the existing infrastructure.

>> Package, deploy, and update software applications on Mac devices.

>> Utilize software packaging tools and deployment scripts to streamline application distribution.

>> Manage licenses and ensure compliance with software agreements.

>> Maintain accurate records of all Mac devices, including hardware, software, and peripheral inventories.

>> Track device lifecycle, from procurement through disposal, ensuring proper documentation and compliance.

>> Implement and manage security measures to protect Mac devices, including antivirus, encryption, and endpoint protection tools.

>> Conduct regular security assessments and vulnerability scans on Mac endpoints.

>> Regularly deploy security patches and updates to Mac devices.

>> Monitor patch compliance and generate reports to ensure all systems are up-to-date and secure.

>> Implement and manage encryption solutions (FileVault) to ensure data protection.

>> Ready to adapt to changes in new technology and work in new MDM solutions

>> Develop and maintain data backup and recovery procedures for Mac devices.

>> Provide Tier 2 and Tier 3 support for Mac-related hardware and software issues.

>> Diagnose and resolve complex technical problems, escalating to vendors when necessary.

>> Create and maintain detailed documentation for Mac configurations, procedures, and troubleshooting guides.

>> Conduct training sessions and provide user support on Mac best practices and security.

>> Develop and maintain automation scripts to streamline Mac device management tasks.

>> Utilize languages such as Bash, Python, or AppleScript for scripting automation.

>> Identify repetitive tasks and create automated solutions to enhance efficiency and accuracy.

>> Implement and maintain automated workflows for software deployment, configuration management, and device monitoring.

>> Collaborate with IT teams, security teams, and other stakeholders to ensure seamless Mac device integration.

>> Provide technical expertise and guidance in cross-functional projects related to Mac devices.

>> Lead or participate in projects related to Mac device deployment, upgrades, and migrations.

>> Manage project timelines, resources, and deliverables to ensure successful completion.

>> Stay updated with the latest trends, technologies, and best practices in Mac management.

>> Solicit feedback from end-users and stakeholders to identify areas for improvement.

>> Innovate and implement new solutions to improve the Mac user experience and operational efficiency.

Requirements:

>> 5 years of experience in managing mac devices in a large scale environment.

>> Proven experience in managing and supporting Mac devices in an enterprise environment.

>> Proficiency with Mac management tools such as Jamf Pro and Apple Business Manager.