Sr. Associate, Experimentation Project Manager | Retail Bank Marketing
The Opportunity We are seeking a passionate and data-driven Experimentation Project Manager to join our dynamic Retail Bank Marketing team. In our fast-paced marketing environment, teams across all channels are eager to leverage data to drive decisions. This role will be the central hub for our entire marketing experimentation program, serving as a primary subject matter expert and cross-functional collaborator.
Our goal is to establish experimentation as a cornerstone of our marketing strategy. This individual will be the steward of that mission, building the processes and roadmap necessary for success. More importantly, this role will be the chief storyteller, responsible for delivering the narrative of our learnings. You will be tasked with synthesizing results from across the marketing landscape to answer critical questions: What have we done? What's working and what's not? And most importantly, how will these learnings evolve our strategy as we move forward? If you are a strategic thinker with a talent for translating data into an actionable roadmap, this is a unique opportunity to make a significant impact.
What You'll Do (Key Responsibilities) - Partner on Marketing Experiments: Serve as a dedicated partner for channel and campaign strategy teams, providing hands-on support throughout the experimentation lifecycle, from ideation and planning to initial results analysis.
- Manage the Experimentation Roadmap: Develop and maintain a comprehensive and detailed roadmap of all experiments across marketing, ensuring visibility into test pipelines, active tests, and their alignment with larger strategic initiatives.
- Guide the Experimentation Lifecycle: Shepherd marketing tests from hypothesis to conclusion. This includes consulting on test design, ensuring proper setup and instrumentation, coordinating with cross-functional partners (Analytics, Tech, Creative), and validating results.
- Develop and Deliver the Strategic Narrative: Go beyond reporting on individual test results. You will be responsible for synthesizing cross-channel learnings to create and deliver the overarching narrative of our experimentation program-what we've tested, which goals these tests support, what's working, and how these insights will directly inform our future marketing strategy.
- Empower Teams with Actionable Intelligence: A primary focus of this role is to close the learning loop by getting critical insights back into the hands of the marketing teams. You will develop and manage a system for socializing learnings (e.g., knowledge base, regular readouts, case studies) to ensure insights are understood, adopted, and integrated into the planning process.
- Drive Strategic Alignment: Maintain a deep understanding of not only individual test details but also the broader business goals they support, helping to connect the dots between tactical experiments and strategic objectives.
Basic Qualifications: - At least 2 years of experience in a marketing, analytics, or project management role.
- At least 2 years of hands-on experience with A/B testing, multivariate testing, or other experimentation methodologies.
- At least 2 years of communication or stakeholder management responsibilities
Preferred Qualifications: - 2+ years working in the financial services or banking industry
- 3+ years of experience with experimentation platforms and analytics tools (Adobe Analytics or Google Analytics)
- 3+ years of experience working with the principles of experimental design, statistical significance, confidence intervals, or hypothesis testing
- 3+ years of experience developing and presenting strategic narratives to diverse marketing audiences
- 3+ years of experience managing multiple complex projects simultaneously in a cross-functional environment
At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $96,500 - $110,100 for Sr. Project Manager
Richmond, VA: $87,700 - $100,100 for Sr. Project Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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