Technology Support Specialist

Our client, a global investment and transformation company that partners with the world s most ambitious entrepreneurs, is looking to hire! They are seeking a full-time IT Analyst to work fully onsite at their Downtown Manhattan location. The firm supports founders with a long-term view who challenge the status quo, partnering with them from seed to growth stage and beyond. They have supported the growth of hundreds of businesses (many of which are extremely well-known). About The Team Their IT

Job Description ABOUT SINCH Sinch is pioneering the way the world communicates. More than 150,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and s

L2 Deskside Support EngineersDurations: 6 Months+Locations available: Atlanta- GA, Boston- MA, Chicago- IL, San Francisco- California, Princeton- NJ, New York city- NY,Wilmington- DelawareDeskside Support - Key Responsibilities1Service Delivery & Field Service Operations Provide dedicated on-site desktop support for front-office users including portfolio managers, traders, research analysts, and sales teams. Deliver desk-side support during market hours, ensuring minimal disruption to portfolio

Hiring: L2 Deskside Support Engineer Introduction: We are seeking an experienced L2 Deskside Support Engineer to support a fast-paced Financial Services environment through Cognizant (CTS). Responsibilities: Provide onsite desktop and deskside support for front-office and business usersDeliver VIP/white-glove support to senior stakeholders, executives, and investment teamsTroubleshoot Windows 10/11, Microsoft 365, Active Directory, VPN, networking, and Citrix/VDI environmentsSupport desktops, la