PeopleSoft Technical Support Engineer - Remote Role (W2 Only)

About this Position:

Job Title: PeopleSoft Technical Support Engineer

Daily Duties / Responsibilities:

Design, Troubleshooting, and System Management:

• Maintain, monitor, and support PeopleSoft components such as WebLogic, Tuxedo, Process Scheduler, Integration Broker, and Application Messaging on Oracle UNIX, Windows, and Oracle Infrastructure.

• Applying Tax Updates using PUM and change assistant.

• Install and configure PeopleTools components like Integration Broker, Interaction Hub, Secure Enterprise Search (SES), PeopleSoft Test Framework.

• Set up and configure integration broker gateway, services, service operations, queues, routings, and application messages for internal and external integrations.

• Install new PeopleSoft environments and refresh non-production PeopleSoft environments.

Technical Support:

• Responsible for security administration for access to global HR systems and applications.

• Provide service and support determined by the current Service Level Agreements.

• Monitor system performance and administration of services for all of the PeopleSoft environments.

• Troubleshoot development and production application problems across multiple environments and operating platforms.

• Assist with debugging and tuning the batch cycle.

REQUIRED SKILLS:

• 5+ years of experience as a PeopleSoft Systems Administrator.

• 5+ years of PeopleTools 8.59 or higher (such as PeopleCode, Application Engine, Integration Broker, XML Publisher, SQR, Data Mover, Query, nVision Reports or PeopleSoft Test Framework).

• 5+ years of experience maintaining, monitoring, and supporting PeopleSoft components.

• 5+ years of experience applying Tax Updates using PUM and change assistant.

• 5+ years of experience installing and configuring PeopleTools components.

• 5+ years of experience installing new PeopleSoft environments and refreshing non-production PeopleSoft environments.

• 5+ years of experience troubleshooting development and production application problems across multiple environments and operating platforms.

• 5+ years of experience administering Linux and Windows batch server setup and maintenance.

PREFERRED SKILLS:

• Responsible for security administration for access to global HR systems and applications.

• Monitor system performance and administration of services for all of the PeopleSoft environments.

• Assist with debugging and tuning the batch cycle.

REQUIRED EDUCATION & EXPERIENCE:

• Bachelor's degree or equivalent work experience.

SOFT SKILLS REQUIRED:

• Effective Communication Skills (written and oral).

• Adaptability.

• Flexibility.

• Self-motivation.

• Problem Solving.

• Analytical Thinking.

• Time Management.

• Ability to work effectively in a stressful environment.