Required
- 10+ years in Forward Deployed Engineering, Solutions Engineering, Sales Engineering, technical consulting, or a comparable hands-on, customer-embedded engineering role (scope and level matched to experience — see Levels & Compensation below).
- Deep experience with REST APIs, GraphQL, webhooks, SQL, and enterprise integrations.
- Strong technical fluency and the ability to collaborate deeply with Product Managers and Engineers as a peer, not a hand-off.
- A track record of managing multiple technical deployments simultaneously under delivery pressure.
- Comfort leading technical troubleshooting calls with customers and internal IT teams.
- Comfortable operating on both sides of the signature — building a credible proof-of-value under sales-cycle time pressure, and running that same system reliably in production afterward.
- You default to automation — you use AI and modern tooling to move faster, document better, and scale your own impact.
- Demonstrated ability to translate ambiguity into executable requirements, and to communicate insights clearly to both engineers and executives.
- Strong commercial awareness, stakeholder management, and the ability to operate effectively under delivery and revenue pressure.
Preferred
- Background in high-growth SaaS, applied AI, or fintech/ERP/accounting-adjacent domains.
- Domain experience in one of our priority verticals — construction (job costing, WIP, retainage), nonprofit (fund accounting, grant and donor compliance), manufacturing (inventory, cost accounting, production workflows), wealth management (client billing, compliance/regulatory reporting, investment accounting), health care (revenue cycle, compliance-heavy financial operations), franchise (zee governance, zor performance), or field services (job/work-order costing, scheduling-linked billing). You don't need more than one, but depth in any single vertical materially shortens ramp-up on real customer engagements.
- Non-traditional paths are a plus: veterans, former management consultants, competitive programmers, and PhDs have historically made excellent FDEs.
- Prior experience embedded at a customer site for a multi-month deployment (implementation consulting, forward-deployed, or field engineering background).
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