Description
Role Summary:
We are seeking a ServiceNow consultant to support and advance our Clinical Device Management (CDM) capability. This role requires deep expertise in Enterprise Asset Management (EAM) and Field Service Management (FSM) within ServiceNow, ownership of ITSM processes, hands-on platform development, and strong business engagement skills. This is not a task-based or junior staff augmentation role.
Required Experience, Enterprise Asset Management:
- Hands-on experience with ServiceNow Enterprise Asset Management (EAM)
- Asset lifecycle management (procure, deploy, maintain, retire)
- CMDB and asset data alignment
- Experience supporting Clinical Device Management or regulated asset environments
Field Service Management:
- Hands-on experience with ServiceNow Field Service Management (FSM)
- Work orders, work order tasks, dispatching, technician workflows
- Integration of FSM with asset and ITSM processes
ITSM Ownership:
- Ownership of ITSM processes supporting product and service delivery
- Alignment of incidents, requests, changes, and work orders to asset and service models
Hands-On Development:
- Workflow and automation configuration
- Catalog items and request flows
- Business rules, UI policies, scripting
- Reporting and dashboards
Product & Backlog Ownership:
- Partnering with stakeholders to gather requirements
- Translating requirements into well-defined user stories
- Maintaining and prioritizing a development backlog
Business Engagement & Communication:
- Strong verbal and written communication
- Primary point of contact for stakeholders
- High engagement, accountability, and responsiveness
Skills
Servicenow, Itsm, asset management, clinical device management, enterprise asset management, EAM, full asset lifecycle, field service management, FSM, developer, workflow, scripting, automation, backlog management, user stories, portal build, service portal, employee center, branding, custom widgets, ux optimization
Top Skills Details
Servicenow,Itsm,asset management,clinical device management,enterprise asset management,EAM,full asset lifecycle,field service management,FSM,developer,workflow,scripting,automation,backlog management,user stories
Additional Skills & Qualifications
Preferred / Plus Qualifications:
- Experience building ServiceNow portals
- Service Portal and/or Employee Center
- Custom widgets, branding, and UX optimization
Job Type & Location
This is a Contract position based out of Dallas, TX.
Pay and Benefits
The pay range for this position is $7.25 - $150.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Dallas,TX.
Application Deadline
This position is anticipated to close on Jan 16, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 101054TS
- Position Id: JP-005767740
- Posted 10 hours ago
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