The ServiceNow Systems Administrator will be responsible for managing ServiceNow licenses and governing platform access for internal employees. This role ensures subscription compliance, monitors usage, and maintains platform health through best practices in monitoring and maintenance.
Key Responsibilities
- Track and manage active ServiceNow subscriptions/licenses across modules (ITSM, ITOM, ITAM, HRSD, CSM, etc.)
- Ensure the organization uses only licensed features and modules.
- Monitor user roles and access levels to align with purchased license tiers.
- Audit user activity and role assignments to prevent over-licensing or underutilization.
- Generate and analyze license usage reports to identify trends, spikes, or inefficiencies.
- Provide insights to leadership for renewal decisions or scaling licenses up/down.
- Collaborate with procurement and vendor management teams during license renewals or expansions.
- Validate license needs based on platform usage and growth plans.
- Work closely with Service Asset & Configuration Management (SACM) teams to align license data with CMDB records.
- Maintain accurate license documentation and usage logs for internal/external audits.
- Ensure compliance with ServiceNow licensing terms to avoid penalties.
Required Skills & Qualifications
- Must have recent experience with ServiceNow License management and governing ServiceNow access
- Seeking experience from large organizations to keep up with the volume of license management.
- Strong understanding of ServiceNow licensing models and governance.
- Experience with ServiceNow modules preferred (ITSM, ITOM, ITAM, HRSD, CSM).
- Proficiency in Microsoft Excel for reporting and analysis.
- Excellent attention to detail and organizational skills.
Details:
- 100% remote - Equipment provided. (Must work EST schedule)
- Pay: $55 - $65/hr. based on related experience.
- Pay cycle - weekly | medical, dental & vision benefits offered for enrollment.
- Schedule: Monday - Friday | 8-hour shift between 8:00am - 5:00pm EST (40 hours per week)
Job Type & LocationThis is a Contract position based out of Farmington, CT.
Pay and BenefitsThe pay range for this position is $55.00 - $65.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace TypeThis is a fully remote position.
Application DeadlineThis position is anticipated to close on Jan 23, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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