EQA Program Manager

Title: EQA Program Manager

Location: 100% Remote

Duration: 12+ Month Contract

The Mission: The "Quality Gatekeeper"

As our IAM landscape evolves moving toward Zero Trust, Just-in-Time (JIT) access, and cloud-native identity we require a leader who ensures that every change to our identity perimeter is battle-tested. You will act as the final "Quality Gate" for all IAM deployments, ensuring that the Joiner-Mover-Leaver (JML) processes are airtight and that privileged access remains strictly governed.

Engagement Structure

1. Phase 1: Consultancy (The Architecture) You will audit our current IAM testing gaps, design a standardized EQA framework for identity-centric releases, and define the "Go/No-Go" criteria for the IAM gatekeeper function.
2. Phase 2: Contractor (The Augmentation) You will pivot into a hands-on implementation lead, configuring the testing software, building the automated/manual test suites, and augmenting our FTE team to execute the strategy you designed.

Key Responsibilities

• Build the "Identity Quality Hub": Design the testing structures specifically for Authentication, Authorization, and Governance (IGA).
• Gatekeeper Governance: Define and enforce the quality standards that must be met before any IAM policy change or new integration is pushed to production.
• JML Process Engineering: Develop rigorous testing for the high-risk "Mover" and "Leaver" scenarios to prevent privilege creep and orphaned accounts.
• Surge Implementation: Actively configure and manage the EQA toolset, writing test cases that validate complex SSO, MFA, and API-based identity flows.
• Vendor & FTE Collaboration: Lead external testing partners while mentoring internal FTEs on the new testing structures and IAM-specific QA methodologies.

The Technical "Hands-On" Requirements

• IAM Core Knowledge: Deep, practical experience with Okta, Microsoft Entra ID (Azure AD), Ping Identity, or SailPoint/Saviynt. You should understand how these tools fail in a large-scale environment.
• The QA Stack: Expert proficiency in configuring and using:
• Test Management: Jira (Advanced), Xray, or Zephyr.
• API Testing: Postman or SoapUI (crucial for testing identity hooks/SCIM).
• Automation Knowledge: Familiarity with how to hook IAM tests into a CI/CD pipeline (Jenkins/GitHub Actions).
• Enterprise Scale: Proven experience managing identity testing for organizations with 10,000+ identities and complex, multi-tiered business units.
• Security Context: Ability to perform "Negative Testing" (e.g., trying to bypass MFA, testing unauthorized privilege escalation, or validating "Day 0" deprovisioning).