Salesforce Business Analyst

Thunderhawk Technology Partners
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Job Details
Skills
Summary
Location: Naperville, IL
Duration: Contract
- Business Analysis & Stakeholder Collaboration
- Gather and translate business requirements into user stories| process flows| and functional specs while acting as a bridge between stakeholders and technical teams.
- Salesforce Solution Design
- Design scalable solutions across Sales| Service| and Experience Clouds| including data models| objects| and automation aligned with best practices.
- Process Optimization & Automation Improve CRM processes using Salesforce tools (Flows| Process Builder) while ensuring performance| scalability| and compliance with platform limits.
- Delivery| Testing & Documentation
- Manage Agile delivery| maintain BRD/FSD and traceability| oversee UAT| define test cases| and ensure successful feature delivery. Data| Reporting & Change Management
- Handle data modeling| integrations| reporting/dashboard creation| and support user training| adoption| and post-implementation improvements.
- Dice Id: 91170649
- Position Id: 26-05490
- Posted 4 days ago
Company Info
About Thunderhawk Technology Partners
Thunderhawk Technology Partners is a woman and minority-owned business, headquartered in Atlanta, GA, committed to reshaping the future of our workforce. Our story is one of passion and purpose, built on decades of experience in workforce management and a shared belief in empowering talent. We are dedicated to delivering innovative solutions that drive client success while fostering an inclusive culture where our employees thrive.
With both global reach and local expertise, we offer a range of services across Technology, Engineering, Business Operations, and Healthcare. Our commitment to diversity, equity, and inclusion is at the heart of what we do, reflected in programs like Warrior to Workforce, Returnship (EmpowerHer, Pathway to Success, Experience Matters) and Neuro-Inclusion.
At Thunderhawk, we treat people with care and respect, striving to build high-performing teams that reflect the values of our clients and the communities we serve. Let us be your trusted partner in shaping a more inclusive and successful future for your organization.

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