Program Manager
Location Remote (Preferred locations based on business needs)
About This Opportunity:
World Wide Technology (WWT) is seeking an experienced Program Manager to lead the planning, coordination, and execution of complex infrastructure transformation initiatives. This role will oversee multi-disciplinary workstreams spanning data center infrastructure, networking, cloud platforms, identity and access management, cybersecurity, automation, AI infrastructure, and operational readiness.
The ideal candidate will possess a strong background in enterprise infrastructure programs, stakeholder management, governance, risk management, and large-scale technology deployments.
Key Responsibilities:
Program Leadership & Governance:
- Establish and manage integrated program plans, roadmaps, milestones, dependencies, critical paths, and delivery schedules.
- Lead program mobilization, kickoff activities, governance forums, stakeholder communications, and escalation management.
- Facilitate architecture reviews, executive briefings, readiness reviews, and program status meetings.
- Govern scope, change management, and delivery execution across all workstreams.
Infrastructure & Data Center Delivery:
Coordinate delivery for new site environments, including:
- Site readiness
- Rack and stack activities
- Compute and storage deployment
- Networking implementation
- Security integration
- Identity services
- Automation and testing
- Operational readiness
- Manage data center readiness, site coordination, hardware installation, and operational acceptance activities.
Cross-Functional Program Coordination:
Coordinate delivery across the following technology domains:
- Enterprise compute and storage platforms
- Juniper routing, switching, leaf-spine fabric, and firewall services
- Aruba networking and access-layer connectivity
- NVIDIA/Mellanox switching and high-bandwidth network fabrics
- Identity and access management platforms
- Microsoft 365 infrastructure services
- Cybersecurity and compliance initiatives
- Cloud management and automation platforms
- Infrastructure management and operational tooling
- Manage integration dependencies across networking, compute, security, cloud, and operations teams.
Risk, Dependency & Resource Management:
- Maintain clear ownership of deliverables, actions, decisions, assumptions, risks, issues, dependencies, and change requests.
- Establish and maintain RAID logs, dependency maps, decision registers, and executive reporting.
- Identify and mitigate schedule, technical, staffing, procurement, capacity, security, and operational risks.
- Manage resource planning, onboarding, staffing forecasts, utilization, and coverage strategies.
Testing & Operational Readiness:
- Coordinate Infrastructure-as-Code (IaC), CI/CD, deployment validation, testing, security validation, resiliency testing, and disaster recovery exercises.
- Ensure operational teams receive required documentation, training, support processes, and transition materials.
- Drive production readiness reviews and operational handoffs.
Modernization & Transformation Initiatives:
- Coordinate application assessments, dependency mapping, migration planning, proof-of-concept activities, modernization efforts, and legacy platform retirement.
- Support platform engineering, automation, Infrastructure-as-a-Service (IaaS), and XaaS transformation initiatives.
- Promote transparent, measurable, and collaborative program execution practices.
Core Technology Workstreams:
The Program Manager will oversee initiatives involving:
- Enterprise compute and storage infrastructure
- Juniper routing, switching, leaf-spine networking, and firewall services
- Aruba networking and access-network integration
- NVIDIA/Mellanox switching and high-bandwidth network fabrics
Identity and access management across:
- Okta
- Microsoft Entra ID
- Active Directory
- Microsoft 365
- Cybersecurity, segmentation, secure access, monitoring, and compliance
- Morpheus cloud operating models, orchestration, self-service provisioning, and automation
- Infrastructure management and operational platform integrations
- Infrastructure-as-Code, configuration management, CI/CD, testing, and deployment validation
- Data center readiness and operational acceptance
- VMware modernization and migration initiatives
- Application replatforming and infrastructure modernization efforts
- AI, accelerated compute, GPU infrastructure, and platform engineering programs
Required Qualifications:
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related discipline, or equivalent professional experience.
- 10+ years of experience managing complex infrastructure, cloud, data center, platform engineering, or technology transformation programs.
- Proven experience leading large-scale, cross-functional technology initiatives.
- Strong executive communication, facilitation, negotiation, and stakeholder management skills.
- Experience working with distributed teams, external partners, and matrixed organizations.
Required Experience:
Program & Delivery Management:
Experience with:
- Integrated program planning
- Resource management
- Budget tracking
- RAID management
- Change control
- Executive reporting
- Dependency management
- Strong ability to translate complex technical dependencies into actionable project plans.
Infrastructure & Technology Programs:
Experience managing programs involving:
- Enterprise infrastructure
- Data centers
- Cloud transformations
- Platform engineering initiatives
- Multi-site deployments
- High-performance networking environments
Working knowledge of:
- Juniper networking technologies
- Aruba networking solutions
- Okta
- Microsoft Entra ID
- Active Directory
- Microsoft 365
- Morpheus
- NVIDIA/Mellanox networking technologies
Enterprise infrastructure and cloud platforms Operations & Readiness:
- Experience coordinating:
- Infrastructure-as-Code initiatives
- Automation programs
- Security validation activities
- Disaster recovery planning
- High availability testing
- Operational readiness reviews
Preferred Qualifications:
- PMP, PgMP, PRINCE2, SAFe, or equivalent program management certifications.
- Experience managing multi-site data center buildouts or expansion initiatives.
- Experience with Morpheus, VM Essentials, VMware migration, or cloud operating model transformations.
- Experience coordinating NSX-V modernization, application dependency mapping, migration waves, and legacy platform retirement efforts.
- Experience supporting high-performance computing, AI infrastructure, GPU platforms, or high-bandwidth networking initiatives.
- Experience leading platform engineering, IaaS, XaaS, and self-service platform programs.
- Experience managing programs with aggressive timelines, capacity constraints, staffing challenges, or procurement dependencies.
- Experience transitioning newly implemented infrastructure into steady-state operations with defined support models and service-level expectations.
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