Program Manager Premium Card Integration Initiative

Location: NYC (114 5th Ave) or McLean, VA preferred | Remote considered (must be near a people center for occasional onsite)
Duration: 16 months (potential extension)

Overview

We are seeking a strategic, high-impact Program Manager to support a major premium card growth initiative tied to Capital One s integration of Discover. This role will focus on minimizing customer spend disruption, enhancing seamless spending experiences, and driving cross-functional execution across a large, multi-year roadmap running through mid-2027.

The team targets high-spending customers particularly those using competitor products such as Chase Sapphire Reserve or AMEX Platinum by elevating the premium Venture X card experience.

This is a highly visible role supporting revenue-generating initiatives and executive-level stakeholders.

Key Responsibilities

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  Lead cross-functional execution of a large, complex roadmap tied to card integration and premium customer growth

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  Structure and solve ambiguous, unstructured problems

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  Partner with Product, Tech, Design, and Business stakeholders to drive delivery

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  Ensure minimal customer disruption during integration initiatives

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  Create tools and frameworks to maintain customer engagement and premium experience continuity

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  Influence senior leaders and drive alignment across multiple teams

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  Translate strategy into clear execution plans and measurable outcomes

Required Skills & Experience

Core Functional Skills

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  Strong stakeholder management experience

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  Proven ability to structure ambiguous problems into actionable plans

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  Advanced proficiency in Google Workspace (especially Sheets & Slides)

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  Experience partnering with design teams (Figma familiarity preferred)

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  Experience collaborating with technology teams for implementation

Soft Skills (Critical for Success)

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  Proactive and autonomous

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  Hands-on, take-charge mindset (not purely reporting or coordination)

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  Executive-level communication and presentation skills

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  Comfortable leading high-stakes, revenue-generating initiatives

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  Strong cross-functional collaborator

Preferred Background

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  Experience in finance, fintech, credit cards, or premium customer segments

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  Experience leading large integration efforts or enterprise initiatives

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  Experience coordinating work through influence rather than direct authority

Ideal Candidate Profile

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  Strategic thinker who can also execute tactically

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  Confident engaging senior leadership

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  Comfortable operating in a fast-paced, highly visible environment

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  Experience supporting premium, high-spend customer segments